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Comments
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Mine is November 10th.
I talked with someone when we had the private messages and he told me he was going to be banned shortly before it happened. But his account didn't disappear and his posts were visible. Instead of an avatar it was a circle with a line through it.
Even if you were banned from the community that doesn't have anything to do with your games.🤨
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Lisa,
Thanks for getting back to us. I am sorry to hear that you are still unable to login to the Community. Allow me to assist you further on this. I have made a follow up to the team for this. Once we've heard back from them, we’ll contact you by email, so please keep an eye out for our message. Thanks again for your patience. Looking forward to your response, Lisa.
Kind regards,
Janice
King Player Support
.."Looking forward to my response" …That's a joke, right?!?
I perceive the email as indicating a lack of urgency regarding the retrieval of my account. This implies that no actions have been taken, and the arrival of the weekend led to my concerns being overlooked, suggesting that my situation is not a priority and that I am unimportant. Why do I continue to fight for my place here? This has negatively affected my mood, resulting in a flood of thoughts and an increased awareness of my worth within the Candy community.
I have devoted over three years of my money, time, and energy to building friendships, celebrating achievements like completing Soda, attaining Pro player status, and many more, all of which now feel lost—akin to identity theft. My presence in the community has vanished; all my hard work, dedication, and accomplishments seem to have disappeared without a trace, leaving me feeling as though I never existed in this virtual social world. Saddened by it all…
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@Ibnana2 That may be the case for King, it's a corporation and money is what's going to get their attention.
PLEASE know this is not the case for REAL PLAYERS in the community.
You matter to us, you have value, you are appreciated, you are cared for, you have friendships, you are important to the community. Please don't let this affect your mood and how you feel about yourself.
I understand how it feels to lose all the things you worked hard for and spent time achieving in the game. This happened when my accounts merged and everything including the account vanished. At least mine wasn't tied to the community.
This would be a good time to start a new account. Since all your boosters are gone at you're at the end of the map. You can create a new one and be able to play as much as you want.
You are important Lisa.🥰
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I appreciate your kindness and thoughtful words. I "feel" deeply because I care! The friendships I've formed with those who were once strangers now hold a special place in my heart. I keep you all in my thoughts and prayers, eagerly anticipating our next moments of laughter or celebrating our successes. My social family is rooted in this community, and I wouldn’t trade any of you for anything! I have no regrets; these past few years have been a wonderful experience for me, and I hope for those I've connected with as well. As I celebrate my birthday week, I am filled with gratitude for my community friends, who recognize both my absence and presence. To those I've supported and those who have supported me, we truly are a chosen family
.Celebrate 🎉 Birthday week 🎉with me…
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This situation seems all too familiar. Twice now, my games have reset everything to zero, resulting in the loss of all my boosters and gold across three games. The most significant loss occurred in Soda, where I lost approximately 700 of each booster. I provided screenshots from a recent challenge, but unfortunately, those responsible for addressing these issues appeared indifferent.
Furthermore, it seems as if my contributions—whether humorous memes or assistance in various threads and contests—have vanished without a trace. I find myself at Level 2 now, no longer a pro player. While it is intriguing to be at this level, I designed a new signature banner for my birthday; however, Level 2 does not allow for a signature or profile picture.
If it were possible to recover my account, I believe it would have been resolved by now. Unfortunately, I have received little to no feedback and am met with silence. I suspect that my ongoing discussions about this issue will eventually wear thin as more friends notice my absence, not to mention my daily correspondence with customer support.
King.com has certainly not treated me kindly this year. I hope they rectify this situation soon, or I may have to say goodbye instead of sharing my birthday week GIFs.
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@Kerrie . @Ibnana2 is right. Customer service is rubbish. I email them all the time . You are important to the Community and to all the players. I had the same issueswith my Community account when I joined. All they said when I emailed that, go on the Community Hub. They will help you. What a joke. Lucky we had have really good players on the Community who helped me figure it out. It was @Diamond _Lim who helped me. So , don't leave the hub.i love talking to you. And im sure the rest of the players do too.😊🤗
