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Despite passing more than a dozen levels in Soda, my color bombs were not counted in Rocket Rush. What happened?
Hi @MountainMom
I am sorry to hear this; I've had the same experience unfortunately. Do you happen to play on different devices? Have you gone through some troubleshooting steps:
Force close the app, check for updates, clear cache.
If the problem persists, on which device(s) are you playing Soda? We are gathering information so that the Studio can investigate this.
I only play on one device -- Samsung Galaxy Tab S3 SM-T820 -- and have my app automatically updated. I performed the standard troubleshooting steps and will hope that the problem does not recur. I usually win Rocket Rush, so this last event was quite disappointing. Thanks for responding and reporting the issue, @Yosca .
Hello, you can check my answer here. It works for many players having this problem.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
