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CC Soda not loading on computer

Jantoby
Jantoby Posts: 2

Level 1

Stops at Loading…. and doesn't load.

Fine on my phone but it's gone on strike on my desktop.

Any suggestions for a straightforward fix? (I don't speak techie)

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,391

    Hi there and welcome!

    Please try the following steps:

    • Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
    • Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
    • Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.

    In this case, I would also check if you have a stable internet connection - if you don't this could cause some troubles for you as you load the game.

    Let us know if you have any more questions or need more help!

  • marybebe
    marybebe Posts: 10

    Level 2

    done all the above mine still not loading and its not the first time either

  • Jantoby
    Jantoby Posts: 2

    Level 1

    It's on my computer, not a device with apps and memory issues.

  • marybebe
    marybebe Posts: 10

    Level 2

    its on my computer still not loading after 3 DAYS whos going to fix the game????

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