Are my accounts linked and merge together?

goomanchoo · November 17

I have two separate accounts under different email addresses that I play completely separately. Now all of a sudden I can't separate the two games and even positions and game levels and power-ups have all been jumbled between the two. Why would this happen and how is it going to be fixed. Additionally it's extremely hard to log out of one without it automatically logging me into the next one without even an option. If the accounts have been merged, that was done without my consent and I'm not happy about it. Please explain

Courtney1990 · November 17

Don't know

michimune · November 18

https://community.king.com/en/candy-crush-soda-saga/discussion/476295/are-my-accounts-linked-and-merge-together

This month is 10th anniversary of Soda. As the official announcement, there are many surprises happening this month, maybe this is one of those.

goomanchoo · November 19

This has nothing to do with the 10th anniversary whatever! This is something from behind the scenes that is causing problems!

goomanchoo · November 19

Oh and to add an even more aggravating problem the activities section has no activities on either profile. And additionally the cake is not updating either! I've tried all of your methods to fix the account but nothing's working. I think you need to have somebody more technical look into this

goomanchoo · November 19

And now all of my items are gone! See attached screenshots

Screenshot_20241119_140738_Candy Crush Soda.jpg

Screenshot_20241119_140726_Candy Crush Soda.jpg

Screenshot_20241119_140626_Candy Crush Soda.jpg

Wtf!!

Are my accounts linked and merge together?

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