Send/Receive lives

Pattie_The_Crusher · November 19

I can see my team. I receive lives occasionally from 1-2 people, but I can never send lives to anyone, nor can I see who is asking for them. — I can see the post of who the helper of the week is but she/he can't see me to send me lives (nor can I see them). Also, I can post something in the chat, but nobody can see my post. FYI, I clean my cache daily.

Yosca · November 19

Hello @Pattie_The_Crusher

That's very strange that no one can see your messages in the chat 🤔 Can you show me a screenshot of the team, when you click on team. Do you see your name there? Does everyone have the chat function enabled?

How to take a screenshot: https://www.take-a-screenshot.org

Yosca · November 19

Hello @Pattie_The_Crusher

That's very strange that no one can see your messages in the chat 🤔 Can you show me a screenshot of the team, when you click on team. Do you see your name there? Does everyone have the chat function enabled?

How to take a screenshot: https://www.take-a-screenshot.org

Yosca · November 19

You can request Lives from your team by entering the Teams Chat:

Tap on the Teams symbol on the main screen

Tap on Chat

Tap on Ask for Lives (Ask and a red heart) at the bottom

Pattie_The_Crusher · November 23

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200754#Comment_3200754

Here you go:

Pattie_The_Crusher · November 23

I'm pretty sure others have the chat feature enabled since it chooses who the helper of the week is.

Pattie_The_Crusher · November 23

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3200755#Comment_3200755

Also, here's our team code:

Yosca · November 23

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203446#Comment_3203446

Hi. The helper of the week is something the system decides. So maybe your team doesn’t talk with each other and just play, sorry.

If you sometimes receive a life from 1 or 2 members it may be that only these 2 members are still active.

Pattie_The_Crusher · November 25

So how is it that I can't see when they are requesting lives? The person, Sean, can see others and sends lives to them, hence the reason he gets helper of the week. —- I'm telling you that there is definitely something wrong. I have played with this group for quite sometime and all of a sudden this issue happens.

Send/Receive lives

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