Joining a team or create a team

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3207158#Comment_3207158

Glad to hear it! Let us know if there's anything else we can help with 🤗

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3206656#Comment_3206656

All problems have been resolved!

My account is now able to receive lives from teammates.

I am very happy!

Thank you!

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3206832#Comment_3206832

My Teams icon had also disappeared, however after I replayed a level the team icon and other activities icons were back. Worth a try 😃

Adav

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3201091#Comment_3201091

I had the same problem the other day, and now I don't even have a team on my game anymore. It's gone…! Cleared everything, restarted, blah blah blah, and still nothing…. and this again, just before the weekend. Playing on PC, Win 10

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3205620#Comment_3205620

Hi there,

I've been informed that the studio has looked at a fix for this, which will hopefully be released in the upcoming version of Soda! So when it's available make sure to update the game and things should be working as expected again.

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3204609#Comment_3204609

I’ve have done all this! It doesn’t show!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203778#Comment_3203778

It doesn’t work. I have done this numerous times! Player ID does not show

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203779#Comment_3203779

Thank you, I have reported it to the studio so that they can investigate this further - if you can also send any type of screenshots of this problem it would help significantly as well!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203384#Comment_3203384

Hi there, you can find your player ID by following the instructions in this thread

kamy32

https://community.king.com/en/candy-crush-soda-saga/discussion/476206/joining-a-team-or-create-a-team

yes it m receiving the same message. I’m unable to click the red heart asking for lives. No idea why. My app is updated etc. hope we get some answers.

My User ID：5938296089

The problem has not been solved. I can't get any lifes from the team and can't send them. I can only receive lives from friends. I am still unable to press the life button in the chat.😢

Click here to find out how to verify your player ID!🙂

https://community.king.com/en/blog/kb/articles/2382-how-can-i-find-my-player-id

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203383#Comment_3203383

I have looked everywhere for my player ID. It’s not there!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3201091#Comment_3201091

Where do you find player ID? I think this is a King problem with so many people complaining

https://community.king.com/en/candy-crush-soda-saga/discussion/476206/joining-a-team-or-create-a-team

I’m having the same problem! Already cleared cache etc.. doesn’t do anything.

@PeteSaunders77 @mandycer @momokusu @annlot @Perraki @geilsaa

Hi there everyone in here!

This sounds a bit unusual, but I'd always recommend to do the following first of all:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.

If it doesn't solve it, it would be great if you can let me know what your Player ID is so we can look into it further. 🤗

Also, if you're looking for a new team, you can head over to the Teams section to find others to collaborate with!

geilsaa

Anybody know why? I have the same problem. Maybe WE (those in this chat) should create a team?

Perraki

Same problem here and right now I need lives!

annlot

Same problem with me to. They keep taking things away without telling you why.

I have the same problem. Rejoining the same team will not solve the problem.

Comments

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3207158#Comment_3207158

Glad to hear it! Let us know if there's anything else we can help with 🤗

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3206656#Comment_3206656

All problems have been resolved!

My account is now able to receive lives from teammates.

I am very happy!

Thank you!

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3206832#Comment_3206832

My Teams icon had also disappeared, however after I replayed a level the team icon and other activities icons were back. Worth a try 😃

Adav

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3201091#Comment_3201091

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3205620#Comment_3205620

Hi there,

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3204609#Comment_3204609

I’ve have done all this! It doesn’t show!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203778#Comment_3203778

It doesn’t work. I have done this numerous times! Player ID does not show

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203779#Comment_3203779

Thank you, I have reported it to the studio so that they can investigate this further - if you can also send any type of screenshots of this problem it would help significantly as well!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203384#Comment_3203384

Hi there, you can find your player ID by following the instructions in this thread

kamy32

https://community.king.com/en/candy-crush-soda-saga/discussion/476206/joining-a-team-or-create-a-team

yes it m receiving the same message. I’m unable to click the red heart asking for lives. No idea why. My app is updated etc. hope we get some answers.

My User ID：5938296089

The problem has not been solved. I can't get any lifes from the team and can't send them. I can only receive lives from friends. I am still unable to press the life button in the chat.😢

Click here to find out how to verify your player ID!🙂

https://community.king.com/en/blog/kb/articles/2382-how-can-i-find-my-player-id

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3203383#Comment_3203383

I have looked everywhere for my player ID. It’s not there!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3201091#Comment_3201091

Where do you find player ID? I think this is a King problem with so many people complaining

https://community.king.com/en/candy-crush-soda-saga/discussion/476206/joining-a-team-or-create-a-team

I’m having the same problem! Already cleared cache etc.. doesn’t do anything.

Also, if you're looking for a new team, you can head over to the Teams section to find others to collaborate with!

Hi there everyone in here!

This sounds a bit unusual, but I'd always recommend to do the following first of all:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.

If it doesn't solve it, it would be great if you can let me know what your Player ID is so we can look into it further. 🤗

@PeteSaunders77 @mandycer @momokusu @annlot @Perraki @geilsaa

geilsaa

Anybody know why? I have the same problem. Maybe WE (those in this chat) should create a team?

Perraki

Same problem here and right now I need lives!

annlot

Same problem with me to. They keep taking things away without telling you why.