Lost Streak

ghwayman · February 2019

I updated the app yesterday and it has lost my daily streak which was over a year long. I am also getting prompts on how to play the game. Any ideas?

firebombmarkus · February 2019

You are welcome @ghwayman The daily bonus will be reset for all the players as we are implementing new technology to make the game better. I am sorry this is happening and I know it's frustrating to all the players, including myself, but it has to be done. You can read more about this in the thread below. You are welcome to write your opinion as we are eager to hear players feedback. If there are any news they will be announced by our Community Manager in the same thread, so be sure to follow it.

https://community.king.com/en/candy-crush-soda-saga/discussion/251628/reset-of-the-daily-login-calendar#latest

firebombmarkus · February 2019

@ghwayman I totally understand, but it will be better with time. Just keep enjoying the game and crushing 🍭 And thank you very much for your understanding 😊

firebombmarkus · February 2019

Hi @ghwayman and welcome to our adorable Community 😊 Are you referring to Daily Calendar? Or you lost your level progress?

ghwayman · February 2019

Hi - I’m referring to the daily streak when you open the app the first time every day and you get things like half an hour of lives and extra boosters. I’m actually on level 1846
thank you

firebombmarkus · February 2019

You are welcome @ghwayman The daily bonus will be reset for all the players as we are implementing new technology to make the game better. I am sorry this is happening and I know it's frustrating to all the players, including myself, but it has to be done. You can read more about this in the thread below. You are welcome to write your opinion as we are eager to hear players feedback. If there are any news they will be announced by our Community Manager in the same thread, so be sure to follow it.

https://community.king.com/en/candy-crush-soda-saga/discussion/251628/reset-of-the-daily-login-calendar#latest

ghwayman · February 2019

Thanks for your response- at least I know it was the same for everyone- however I had got used to having at least half an hour of lives and extra boosters each day to start with ........ I will just have to get used to starting with 5 lives a day!

firebombmarkus · February 2019

@ghwayman I totally understand, but it will be better with time. Just keep enjoying the game and crushing 🍭 And thank you very much for your understanding 😊

Lost Streak

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