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WWon't let me collect prizes for rewards pass or treasure hunt
Ah so you have this issue as well! It is probably connected to one that we're currently investigating. We made an information thread about it here:
"Can't Connect to Server" (Being Investigated)
The main point in any case is that we see several players who have this issue currently and we're investigating it. When this is fixed, you will probably have your issue fixed as well.
Cant get into my profile, it says "cannot connect to server" Internet works fine though so I'm definitely online
I understand and sorry to hear that. Thanks for sending the information earlier, but do you mind also sending your Player ID? If you go to the profile and double tap on the King Logo you can see it.
Here's a guide for it: https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#
No still same problem
Hi there, does the problem still remain for you? It may have been a connection issue from our end that should be solved now.
CCandy crush Soda 1.283.5 on Samsung Galaxy Tab S using Android 6.0.1
CaCandy Crush Soda 1.283.5 on Samsung Galaxy Tab S using Android 6.0.1
Hi, Sorry for hear from you,please mention your game I'd, device name, OS Version and game version.
TTried what you said but still not working. When I go to claim prizes it says "Bubblegum Troll is causing problems in your game..."
TTried what you said but still not working. When I go to clam prizes It says "Bubblegum Troll is causing problems in your game..."
Hi Welcome to the Sweet Soda Community
Please try following steps
Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache:
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache iOS: Settings > Safari > Clear History and Website Data
Hope it works, Thank You 🙂
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I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
