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My daily bonus didn't transfer

lvnvrio
lvnvrio Posts: 2

Level 1

I was well over 500 days, maybe even 600, I don't remember exactly. I got a new phone and everything transferred over except my daily bonus days. Can these be restored?

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Answers

  • Palash_Sarma
    Palash_Sarma Posts: 17,382
    edited February 10

    Hi welcome to the soda community

    When you switch out new or change your device on this game, unfortunately your events are may reset on this game Also please attention when you have trouble to lose all of your boosters!

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall any King's Game!

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.

    Some players have found that the Daily bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. The only difference is the number of days in a row your calendar will display.

    There are a number of reasons this reset might happen: device updates, change device,the time you logged in, and one-time glitches may cause this.

    Thank you

  • lvnvrio
    lvnvrio Posts: 2

    Level 1

    This didn't happen on any of the other King games I play, so I don't understand why it's only this one. I also had some difficulty understanding the response, some of it didn't seem to make sense.

  • steventseng
    steventseng Posts: 11,792
    Answer βœ“

    When I use a new Android phone, even if I ask the store to use a transmission line to copy the data, I can only keep the level, gold bars and friend list.

    Are you using an Apple phone?

    So I have to invite Apple experts to answer this question.

    @simplyP

  • simplyP
    simplyP Posts: 12,441

    Congrats on your new phone 😁

    Yeah, for some weird reason Soda doesn’t transfer daily bonus. Sorry, that you have to start over.

Hey! Would you like to give us your opinion?