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i had a win streak of over 2500 maps and when I started the app today it was just gone. How do I get it back?
Hello same thing happened me. I'm very upset. I had 120 streak. How do I contact support? I can't find it on line
Hi Welcome to the soda community
If your win streak in Candy Crush Soda Saga seems to have disappeared, it's possible there's a glitch or a system reset. Here's a breakdown of potential causes and solutions:
Possible Reasons for a Disappearing Win Streak:
Game Glitch/Bug:
Sometimes, the game can experience glitches or bugs that temporarily or permanently affect progress, including win streaks.
System Reset:
If the game is updated or there's a system reset, it's possible that the game data, including win streaks, could be reset.
Lost Connection:
If you lose connection to the internet while playing, the game may not be able to properly save your progress, including win streaks.
Please try these steps
Restart the Game:
Try restarting the Candy Crush Soda Saga app and see if the win streak reappears.
Check for Updates:
Ensure that your game is up to date with the latest version, as updates often include bug fixes and improvements.
Restart Your Device:
Restarting your phone or tablet can sometimes resolve temporary glitches or issues.
Contact Support:
If the problem persists, contact King's customer support for Candy Crush Soda Saga and explain the issue.
Check the Level Menu:
Candy Crush Soda Saga uses a badge system to track win streaks, which is prominently displayed in the level menu.
Thank you
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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…