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it looks like the game is frozen 😩 can no longer play
I have experienced the same problem as mentioned above, and tried everything to solve it. This has lasted since May 17th and the game is still frozen. Any suggestions?
Hi @Littleprincess and Welcome to the Community!
I am sorry to hear you're also having an issue with your Daily Bonus.
To receive further assistance, please reach out to our Player Support team via game app or via Contact us
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
my game is the same. I tried to open it on day 26 to be told I’d missed a day and to play on for my bonus boost. The game won’t start as I can’t get past the message page, it won’t close to give me the option of playing on. I’ve cleared my history and rebooted my iPad which is up to date and with enough memory. I’m just locked out of the game completely. Help please.
Hi and Welcome to the Candy Crush Soda community.
I am sorry to hear that you’re experiencing an issue with your game freezing, and not having the option to start over.
If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately.
Take a look at the list below and try each option. This will maximize the chances of the game running more smoothly for you.
Restart:
Updates:
Memory:
Remember, be sure to try all of the above options.
all
As for the Start over option no longer showing in your game, please note that special features like the Start Over option are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.
We are sadly unable to add features back manually. 😕
Hope this helped! Have a Sweet day! 🍬
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So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
