Quests are gone now all my boosters are gone too!

Question

First the game changes from quests to this stupid Mr. Toffees fair and now all of my boosters that I spent so much time getting through the quests are gone! Wtf. I play on an LG 6 and no reinstall or update. What are the makers of this game doing other than making it terrible? There is a reason I don't play the other versions stop making soda like friends. And please give back my earned boosters. So disappointed!

Creative_Elsa · Answer

Hi @unicornweis, thank you for posting here in the community.  There is a main thread regarding Mr. Toffee's Fair and the quest, so I am going to give you the link and ask you to please express your thoughts there.  That is where the community manager is going to be making updates.

https://community.king.com/en/candy-crush-soda-saga/discussion/252010/new-feature-mr-toffees-fair/p1

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about this here: https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters