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my Candy Crush Soda game is frozen. Even when I reboot te device it is still frozen.
Hi my friend sorry you are experiencing this issue
Please be sure you have a strong Internet connection with fi is better for gaming and at least 2gig of free memory
Clear the game cache from your device settings menu selecting apps as overloaded cache can create issues
Then log out of the game and leave your device off for a moment or two
Let's seen if this helps ๐๐
ho how do I unfreeze my game without losing everything?
Hi! Sorry to hear your Candy Crush Soda game is frozen โ thatโs definitely frustrating. If rebooting your device didnโt help, here are a few other things you can try that often work:
๐น Force-close the app completely (swipe it up from recent apps) and reopen it. ๐น Make sure your device is connected to strong internet (Wi-Fi or mobile data). ๐น Check for game updates in the App Store (or Google Play) โ an outdated version can cause freezing. ๐น Make sure your device has enough free storage space โ low memory can make games freeze. ๐น If none of that works, try uninstalling and reinstalling the game โ but only if your game is connected to a King or Facebook account, so you donโt lose your progress!
If the issue continues, you can contact King at the bottom (click Contact Us)
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Hi my 4 in a row challenge on candy crush soda saga is missing, this has been a week and a half, I've reinstalled it and cleared my cache
Not seeing 4-in-a-row in your game right now? Donโt worry, it's not a bug! ๐ ๏ธ The event has been paused for now to make space for new events and tasty surprises weโre testing out. ๐ฌโจ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio isโฆ
i have lost the Facebook account that I used to login to Candy Crush Soda Saga. But the gaming account is logged in my phone now can I recover it if I want.
How do I contact customer support?
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! ๐คฏ You might discover ๐ฌ boosters and use them freely, only to later realize they donโt magically replenish. ๐ And then there are ๐ง blockers, standing in the way ofโฆ
