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I bougth a new phone and now I lost my boosters. I had 50 lolypops. What I have to do?

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juhhh
juhhh Posts: 1 Newbie
I need to know what to do

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  • firebombmarkus
    firebombmarkus Posts: 13,110 Sweet Legend
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    Hi @juhhh and welcome to our adorable Community. I am sorry this happened to you. The boosters we collect are stored on our device's memory. This way we can reach them even if we are offline. Unfortunately, this also means that if we change the device or reinstall the game we will lose all the boosters. Because of this, we do not recommend collecting a lot of boosters, it's better if we use them while playing. You can read some tips about safeguarding your boosters on the link below.

    https://community.king.com/en/candy-crush-saga/discussion/252961/safeguarding-your-collected-boosters

    I know how frustrating it is as it happened to me when I didn't know all this information. It will be worth to know for future use for sure. Let's hope together this will change, but for now, there is no other choice. Thank you for your understanding. Have a wonderful day 🤗

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