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why is my bubblegum troll giving me promblems
Thanks for confirming!
Since you’re playing on Facebook, there’s one thing that’s worth checking first. Facebook permissions for games can sometimes expire (usually after around 90 days), and when that happens it can affect social features like lives and friends.
I’d recommend checking that Candy Crush still has the right permissions on your Facebook account. This article walks you through how to do that step by step: 👉 Facebook Permissions
Once you’ve checked or refreshed the permissions, fully close the game and open it again to see if anything changes.
Give that a try fand let me know how it goes. If it’s still not working after that, we can look at the next steps together.
Thanks for explaining @muckertitch. I’m really sorry, being stuck like that for so long is incredibly frustrating, especially when it feels like you’re not getting any help from the game.
Just so we can understand what’s going on, I’d like to check a few things with you:
Also, have you tried fully closing the game and reopening it, or restarting your device recently?
If you’ve truly not been getting any lives refilling for months, that’s not expected behavior, and we’ll want to look into it properly once we have a bit more info.
Thanks for sticking with it and for telling us what’s happening. Let’s take this step by step and see what’s causing it.
Hi @muckertitch,
What kind of problems is the Troll giving you? 🤔
i am playing on pc facebook yes fully updated game yes truly not getting any lives refilling for months yes closed it down and re booted game help
i cannot get any bubblegums or boosters and for the past 2 months i cannot get any lives or refreash lives or lollypop smashers i feel like giving up on same level for over 2 months ,
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thanks to every one that have tried to help me over the past two days with my game problems but nothing has worked so i may have to say good bye to you all and look to play another game;
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
I passed levels but rocket was 0 ....why is that?? And when island will be fixed???
has no one got any idea about why my connection is lost cannot play the game without my connection feel like giving up .help help help ;
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…