What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
No Daily calendar bonus
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madlyaddicted
Posts: 21 Level 2
in Support
Best Answer
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@madlyaddicted, I am going to share something with you that I have noticed in the past few months. Whenever a player complains about a level, or like in your situation you lost the daily reward, no sooner is it expressed that suddenly things work out! I noticed this with a lot of levels that players say that they can't do it, etc, etc, etc. Then a few hours later they write back saying that they cleared it. It sure sounds like your situation turned out to be the same. I am very happy that it's back for you! Thanks for letting us know! Have the most wonderful crushing day today!
Answers
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Hi @madlyaddicted, I think I just responded to another one of your messages. You might have been playing with the old version of the game. You can read more about it here:
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Oh I didn't know that you were on a mobile device? Are you referring to this daily bonus? I'm not sure what you mean by jackpot bonus? The only jackpot bonus that I can think of is for Candy Crush Saga and that's the daily spinning wheel. Please confirm which game you are asking this for?
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You should be getting it daily because I think everyone gets it. Clear out the history on your phone and make sure that you have the latest version of the game. Are you playing through Facebook or the Kingdom? If it's Facebook then you can uninstall their app and reinstall it again. Just do NOT uninstall your game from your phone because you will lose all lives and boosters. Also follow the steps on here: https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
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When you have the game opened up, click on the pink button. You might have to click it a second time to get the green button to show up. Click on the green button and when the pop up comes up that should be for Facebook. Scroll down to the bottom to see if it's asking you to log in or out. You can also check if you are connected to the Kingdom by clicking on the King logo gold button. It will pop up asking you to log in if you aren't. I think you have to be playing through either one to get the rewards and events.
