Candy Crush Soda Saga

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Help please!! The latest update prevents me from playing...is anyone else having this problem? 😥

I'm constantly having issues with trying to play after installing the new update.
Any info would be much appreciated.
Thank yoouu! 😎

To Ask Your Question:

Accepted answers

Creative_Elsa

Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

All comments

Creative_Elsa

It's really neat to meet you. Make sure that you take advantage of the contests and don't hesitate to write me privately with any community questions.

LeadingCross

Thanks so much for the help Elsa, I ended up uninstalling and reinstalling the app and it worked a treat! 😁🤗 I do play on a mobile device and since reinstalling, I've had no probs.
Nice to meet you also! 🙋😁

Creative_Elsa

Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Accepted answers

Creative_Elsa

Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

All comments

Creative_Elsa

Hi @LeadingCross, welcome to our community. Are you playing on a mobile device? They might ask you to do some troubleshooting so click on one of the links below and let's see if that works for you.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

LeadingCross

Creative_Elsa

It's really neat to meet you. Make sure that you take advantage of the contests and don't hesitate to write me privately with any community questions.

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