Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

candy crush soda store is not working

The store has been showing unavailable for days. What do i do? I cannot buy anything new or continue on because i have only 1 gold bar. It just says "unavailable"

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Hi @miss_steffie and @Jule, wow this is a very old message that you both tagged on to. I'm not sure why it's happening but maybe it has something to do with where you are playing the game(s). Computer? Mobile? Facebook? king.com?

I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

Me too on PC. So I unpinned from my start bar and now have lost everything.

im not on apple. im on pc and the store problem is effecting me too. its also happening on the candy crush saga version as well. if its on multiple platforms then its not us its a server problem...

Hi Lori- Welcome to King Care! I am sorry that you have been experiencing a problem making purchases, let's try to get things working again. :-)

Here are a few steps which fix the vast majority of issues:

- Open the game on your Apple Device.

- Try to make a purchase.

- If you receive the error message then please close the pop-up screen.

- Select the Menu option in the bottom left hand corner and sign out of Facebook.

- Double click your home button and swipe all the open apps off the screen.

- Now turn your device off and leave it for two minutes in order to clear the cache.

- Finally, please reconnect to Facebook and then try to make a purchase again.

Let me know how you get on. Have a sweet week! :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Lori- Welcome to King Care! I am sorry that you have been experiencing a problem making purchases, let's try to get things working again. :-)

Here are a few steps which fix the vast majority of issues:

- Open the game on your Apple Device.

- Try to make a purchase.

- If you receive the error message then please close the pop-up screen.

- Select the Menu option in the bottom left hand corner and sign out of Facebook.

- Double click your home button and swipe all the open apps off the screen.

- Now turn your device off and leave it for two minutes in order to clear the cache.

- Finally, please reconnect to Facebook and then try to make a purchase again.

Let me know how you get on. Have a sweet week! :-)

im not on apple. im on pc and the store problem is effecting me too. its also happening on the candy crush saga version as well. if its on multiple platforms then its not us its a server problem...

Me too on PC. So I unpinned from my start bar and now have lost everything.

Hi @miss_steffie and @Jule, wow this is a very old message that you both tagged on to. I'm not sure why it's happening but maybe it has something to do with where you are playing the game(s). Computer? Mobile? Facebook? king.com?

I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing

Welcome! 👋

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Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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