What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
How to get levels back
Options
Answers
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Hi @angel50 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
If your purchase went wrong, follow the link below and you will see several options what to do.
https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗 -
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Were you playing through Facebook all along or just suddenly decided to open the game in Facebook? If that's the case then your progress wasn't saved anywhere. You need to be playing through a platform, either Facebook or the Kingdom because they save your progress on their server.Ok let's try this @trish328, you have to get your user ID # in order for anyone to go into your account to move your progress. Please follow the steps from here.Once you have your number then you are going to complete this contact form:https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.