Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

wy is Candy Crusch Soda starts at the first level everitime i start the came but i cant it.

wy is Candy Crusch Soda starts at the first level everitime i start the came but i cant go to my level and i cant start the game, and it is so four te last 4 days.

Accepted answers

All comments

Peter_Ouborg

I've treid everything, i even deleted the game and put it back in but mothing helps, and when the game finally starts after 15 logins. the game does not go's beyond level 564 and when i clear the game i get the message the there is a problem and that the progress can not be stord and that they are working on a solution, this problem hes been goning on for quite a while now, is there a solution, i can not put another browser op my pc.

best regards,

Peter

QueenB

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser.

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

Peter_Ouborg

yes i'm playing on Facebook and now i'm cant even start the game it freezes immediately

Xarly

Hi @Peter_Ouborg ,

Are you playing on Facebook? If so, we are having some issues there that we are trying our best to fix. If you are playing on any other device, please make sure you do our standard troubleshooting. You can find the main troubleshooting articles here.

Cheers and I hope to see you around the Community more!
Xarly

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Xarly

Peter_Ouborg

yes i'm playing on Facebook and now i'm cant even start the game it freezes immediately

QueenB

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser.

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

Peter_Ouborg

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…