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problems with the game

Brink
Brink Posts: 5

Level 2
in Support
the game does not, I have updated and upgraded laptop is there not to. 
There's also see Annex, the issue is at stake. 
I have the game already removed and redone, but it does not help.

Answers

  • Xarly
    Xarly Posts: 2,509
    Hi @Brink,

    I'm sorry you are experiencing these issues. This is something we are indeed looking into as we speak and we are aware of how inconvenient the issue is.

    It's on our side with Facebook and we will try to fix this as soon as possible.

    Thanks,
    Xarly
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi @Brink, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.
  • Brink
    Brink Posts: 5

    Level 2
    @Elsa, now i can not play, I have to wait until the problem is resolve
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi @Brink, where are you trying to play the game?  king.com?  Facebook?  Do you have Windows 10 on a computer because you can always play through the Kingdom.  Please give me more details.
  • Brink
    Brink Posts: 5

    Level 2
    edited August 2019
    @Elsa. I have high sierra {macbook pro} I play it for years on facebook but since a week or two can not. 
    I sent a message to facebook but I get no response
    everything is updated, but the real problem lies elsewhere. not with 
    I removed the app once and reinstalled. 
    But nothing help, I've also seen passing the problem on google. 
    But other people who have the problem also, which have removed the game and gave up.
  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi @Brink, there is a Facebook glitch and we are waiting for them to resolve it.  The studio knows about this but Facebook has to fix it.

Hey! Would you like to give us your opinion?

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