What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
No presents?
Options
Answers
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Hello @ShellieL Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to hear about the issue in your game! I will find out what's going on and get back to you
Can you please tell me what device you are using; if you are using a mobile device - have you installed the latest updates; and also your game user ID number.... This Link will help you find it!
** To post back, tap on "Type your Comment" box located below.
Will get back to you soon! Have a great rest of the day/evening! -
Hello @Filly_McBean, Hope you had a nice day
I need a clarification... do you know how your mom lost the boosters in her game? By any chance, did she reinstall the App on her device? Or the game crash? If any of these have happened, loosing boosters is the side affect and unfortunately, the King Team will not able to reimburse them
If that is not the case and your mom lost the boosters, please provide the game ID number through This Link
Once you provide the ID, I will escalate this issue to our Soda Community Manager!
Talk to you soon! Have a great weekend!
P.S: Just wondering!! Are you talking about the Gift boxes or the boosters in your mom's game? -
Hi. Mom didn’t lose boosters she no longer receive the presents on the game (the 5 rewards to collect). I uninstalled and reinstalled the game and they appeared again but just for a day and now they are gone again. I still receive mine in my game. Her ID is 7033576880
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Hi all,
I'm sorry to hear that you are missing the previous gift boxes. As it stands Treasure Goblin is the new feature that is replacing that one. Therefore I cannot give you back the previous way of getting the rewards. Treasure Goblin is a new feature and it's being discussed by the Community here.
I'll close this thread now since it's related to that one, and I encourage you all to leave your feedback there.
Cheers,
Xarly
This discussion has been closed.