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Jelly cake/Special Candy match freezes the game when destroyed - FIXED!

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Answers

  • KrissyQuck
    KrissyQuck Posts: 1

    Level 1

    Having the same freezing issue on 1394...very upsetting. 
  • 303
    303 Posts: 2

    Level 1

    On level 1115 when anyone of those pink wheels explode, my game freezes!
  • 303
    303 Posts: 2

    Level 1

    crusader9 said:


    On level 1115 when anyone of those pink wheels explode, my screen freezes. I cant continue
    Me to :(
  • angel013
    angel013 Posts: 2

    Level 1

    I'm in level 1538 and it keep freezing 
  • ipclark1
    ipclark1 Posts: 2

    Level 1

    Same as Dmbcca93- 3 times since last night- pictures attached. Screen froze all 3 times when connecting candy ball and orbs. Reset all devices. Checked for most current version. Cleared game cache AND it just happened again to me when completing the same level. What is the fix here and I want the used items during the level back- 2 gloves/switches and striped candy hammer- would have never used if I knew I wasnt going to easily pass the level like i should have 4 times now. 
  • angel013
    angel013 Posts: 2

    Level 1


  • Sam12
    Sam12 Posts: 1

    Level 1

    Same problem at 702. This is frustrating 
  • Elizabeth_Drummond
    Elizabeth_Drummond Posts: 1

    Level 1

    edited November 2019
    This is also happening in lvl 965 - which means I can't progress.  I've reloaded and retried a few times, resulting in the loss of both my rainbow progress and my unlimited wrapped candy reward.

      
  • dmbkca93
    dmbkca93 Posts: 6

    Level 2

    The player support link did not work.
  • Wabbitt
    Wabbitt Posts: 0

    Newbie

    Is there an ETA for fixing the bug. Already restarted PC. 

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