I win races but get no extra gold bars

Jade_75 · December 2019

There is a competition going on in candy crush soda in which you get extra gold bars when you win multiple races. I win (almost) every race, but I always get only 5 gold bars. I should win 10 for the 2nd win and 50 for the 3rd win. Why don't I get my extra gold bars? I play on my ipad, with king account (no facebook).

_Elsa_ · January 2020

Hi @jade_75, from what I remember about past events the rewards might not come immediately. They have to check if any cheaters did it and rule them out first. I have no clue how they do it but that could be it. I will tag @Xarly, community manager, and @QueenB, community moderator, now but you might have to give it a few hours before you see the rewards.

_Elsa_ · December 2019

Hi @Jade_75, are you referring to the episode race where you have to clear all levels in that episode and be in the top 3? First pace for this race is 5 gold bars. If this is the race then they don't continue to increase. Please give me more details so that I can offer further assistance.

Jade_75 · January 2020

Yes, at the beginning of the day it says that you get more gold for more wins, until tonight. If you win 1 race, you get 5, if you win 2 races, you get 10, if you win 3 races, you get 50. This morning it said you will get the gold after the competition ends... So I will wait untill tomorrow 😊. I added a picture, it's in Dutch, but I hope you see what I'm talking about.

Image: https://us.v-cdn.net/6030983/uploads/editor/x5/5esk5sl0udo5.png

_Elsa_ · January 2020

That is something new that I haven't seen in my game. Please write back here tomorrow to let me know if you got the gold.

Jade_75 · January 2020

I got no extra Gold :-(. I think I did 10 races of which I won 9...

ashy9 · January 2020

I didn’t get mine either and I definitely won 3.

_Elsa_ · January 2020

Hi guys, I believe that it ends today so please check your game during the day and if you don't get them then write back here and we'll have it checked out.

Jade_75 · January 2020

The picture I send earlier says "ends on wednesday 23:59 CET. I think that was yesterday 🧐. Today I didn't get any message about it anymore.

_Elsa_ · January 2020

Hi @jade_75, from what I remember about past events the rewards might not come immediately. They have to check if any cheaters did it and rule them out first. I have no clue how they do it but that could be it. I will tag @Xarly, community manager, and @QueenB, community moderator, now but you might have to give it a few hours before you see the rewards.

Jade_75 · January 2020

I just got 50 bars!!! Tnx Elsa for your support 🍀

ashy9 · January 2020

Just logged in again and they’ve been awarded

hopefully yours come too.

I win races but get no extra gold bars

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