Lost my level

Pb_tipp · November 2019

I recently deleted my app as it wasn’t working anymore and have since reinstalled, but I have now lost all my levels! What do I do

_Elsa_ · November 2019

Hi @Pb_tipp, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

First thing is to get your user ID # by following the steps from here. Once you have the number you are going to click on the "contact us" and a box will pop up. Give them your number and tell them what's going on and they can get you back on track.

Image: https://us.v-cdn.net/6030983/uploads/editor/im/tnqdeu2gru0s.png

crystal0405 · February 2020

I lost all of my level and I connected Facebook account with it and still lot them when I got a new device

Yosca · February 2020

Hello and welcome to the Community @crystal0405. I am sorry to hear yo’ve lost your progress because you have a new device. I have a link for you lost progress. I hope this helps.

Lost my level

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