Can’t connect but am on wifi

King_admin · January 2020

This discussion was created from comments split from: Can't connect with Facebook.

Mrsbush46 · January 2020

Spinnifix · January 2020

Hi there!

Since it's a technical problem, I can't help you. That's why I'm happy to pass it on to @Elsa. In any case, it can help you better.

Good luck

_Elsa_ · January 2020

Thanks for tagging me @Spinnifix! @Mrsbush46 welcome to our community! Where are you playing the game - computer or mobile? Which platform are you using - Facebook, Windows 10 or king.com? Are you clearing the history daily? Once I have more information I might be able to offer further direction.

moysesmorais · February 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/543775#Comment_543775

Hi elsa,

Left all info on my post, but no problem typing again. I'm on Samsung A30 mobile running android 9 it's been 6 months since a hot this phone and never ever been able to connect to Facebook. Good job regarding all people involved.

_Elsa_ · February 2020

Ok I'm going to offer you a link to do some troubleshooting for your Android. Let's see if that helps. I was going to give you an individual link but you might be better off just checking the Android area to see if anything works. There is one message from management about not being able to connect with Facebook.

https://community.king.com/en/blog/categories/mobile_android

Can’t connect but am on wifi

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