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Sending lives is not working?

Laura_J_Lewis
Laura_J_Lewis Posts: 15

Level 2
in Support
My friend has asked me to send her lives, I send them, but if I log out of the game and back in again, they are still there (to be sent).  I haven't been receiving any from her either.
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Answers

  • sammaroonie101
    sammaroonie101 Posts: 8

    Level 2
    Hi Laura 
    I am not sure if you are still having problems with sending/ Receiving lives I only wanted to mention to you that earlier this morning I was having difficulty sending/receiving lives I did do  a restart and for some reason this allowed me to resume sending/receiving lives.... I am not saying this is your fix I just wanted to offer something that helped me when having the same problem.......... I know its the ABC's of first to do's when having some tech problems but also easy to forget.
    Have a " sodariffic day"!
    Jule
  • Laura_J_Lewis
    Laura_J_Lewis Posts: 15

    Level 2
    Unfortunatley that didn't fix the issue, but I think clearing my cache might have - I have my fingers crossed :)
  • Laura_J_Lewis
    Laura_J_Lewis Posts: 15

    Level 2

    Clearing the cache did not work

  • QueenB
    QueenB Posts: 15,430

    Where do you play @Laura_J_Lewis?

    Android, Apple, on Facebook or King.com?

  • Yosca
    Yosca Posts: 17,870

    @QueenB Could it be something with the servers of Candy Crush? I noticed myself playing Saga, I kept receiving an ask for life of the same player. So I send a life, got out of the game, got in and the same request was there. This repeated multiple times.

  • QueenB
    QueenB Posts: 15,430
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/585356#Comment_585356

    I'm not having the same issue, just tested my game so not sure if it's a serve issue or Facebook issue. If this is still happening for you @Yosca, would you be able to make a video recording so we can see what is happening?


    Also, when did this start for you?

  • Yosca
    Yosca Posts: 17,870
    edited February 2020

    @QueenB This was yesterday evening, about 18 hours ago. Also, I kept receiving a life from this player. So I used it, went out the game, back in and again 1 life. Used it, out and in the game, again a life. About 5 or 6 times. Today back to normal 😅 (btw don’t play via facebook, have king account)

  • Laura_J_Lewis
    Laura_J_Lewis Posts: 15

    Level 2

    @QueenB, I play through Facebook. Now I don't seem to be receiving the lives my friend sends.

  • rascalsmother
    rascalsmother Posts: 14

    Level 2
    I'm not able to receive or send lives, how do I fix this. I don't understand what people have said they done to fix their problems. How do you play without Facebook? How do you clear cache?
  • rascalsmother
    rascalsmother Posts: 14

    Level 2
    How do you clear the soda game and get sending lives to work

Hey! Would you like to give us your opinion?

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