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Back to level 1 after playing Kimmy's Arcade

kirimuk
kirimuk Posts: 1

Level 1

I was on level 1149, used 8 gold bars to play Kimmy's Arcade to get more time, and got sent back to level 1. I kept trying to get back to level 1149 but the game wouldn't reset to that level. I ended up losing most of the rewards I won and my extra time. This has happened twice. Can I at least get my bars back?

Answers

  • stan1981
    stan1981 Posts: 3,418

    U r being reset twice to lvl 1? That is bad ...

    what device r u using ? PC or phone ?

  • sazha
    sazha Posts: 13

    Level 2

    Got similar problem

  • panetsky
    panetsky Posts: 1

    Level 1

    Same here. Does anyone have any ideas how we fix this?

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Heya!!

    Wow, how frustrating! Let's see if we can find a solution.

    This happened while playing Kimmy's Arcade, @panetsky , @sazha and @kirimuk ?

    Can you tell us more, please? As our dear @stan1981 asked: what device are you playing from? Can you also send us your player ID's? You can find them here.


    Thanks!!!

  • sazha
    sazha Posts: 13

    Level 2

    It is not a device issue as someone logged in and could play on my device. my game suddenly started to work again last night but now the problem is back. uninstalled the game and reloaded it no good.

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @sazha !

    Thanks for writing back!

    Can you please send me your player ID so I can investigate further? You can find it here .

Hey! Would you like to give us your opinion?