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Goldrush

melisande
melisande Posts: 11

Level 2
in Support

hello,

yesterday i played 20 new levels. I didn't get a single gold bar for that. weren't 50 gold bars promised for 20 levels played?

Best Answer

«1

Answers

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    I know about 20 gold bars. Please have your ID number ready so that the studio can access your account. I like to pass it on.


    @Lola_Pop

  • Lola_Pop
    Lola_Pop Posts: 12,039

    Hello @melisande and welcome to the sodalicious Community!!

    I've asked the technical team and they say you should receive the Gold Bars in the next hours ☺️

    If you don't, please write to us tomorrow again and, as @Spinnifix says, have your player ID ready because we'll need it to investigate further. You can find it here.


    Cheers!!❤️

  • reno9899
    reno9899 Posts: 2

    Level 1

    Yesterday (22/03/2020) there was an event that said if you pass 20 levels before 00:00 you will recieve 50 golden bar. I passed 21 levels, from 1166 to 1187, but when I logged in today, they said that I havn't completed the chalenge, but I don't understand why. Thanks in advance

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    There have been technical problems and we are working on them. Please have your ID number ready. That the team can see on your account to check it.



    I still like to pass it on! @Lola_Pop

  • PummyRaj
    PummyRaj Posts: 44,577

    Hello @melisande Hearty Welcome to our friendly King Community 🤗

    With Gold Rush and other events, we should give minimum 24 hours from the time the events has finished, to receive the rewards.

    So, if you meet the requirements and finished the tasks that are needed, you will definitely receive the Gold Bars by this time tomorrow 🤩

    All the Very best and Congratulations in advance for winning the Gold Bars 👏 👏

    Please stay Safe and Warm! 😷

  • melisande
    melisande Posts: 11

    Level 2

    Hello,

    i can not find my ID number, i looked in with my facebook account. The link from Lola Pop don‘t work.

  • Yosca
    Yosca Posts: 17,883
    Answer ✓
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/647147#Comment_647147

    To find your user ID:

    Open the game App and do not select Play.

    hELmIBJAWvLvP5cnRrsEpWZ4PuwOHQsaufAF2FdD1mvN_lnW1sril02bbTi8CmmTjY8dCZH4Kh4klb9zmw_6CKvEMcPzMky6U5ExBIMBLhm_qIRFR6z01hjb8TXXgnrMXZVbwmwm


    Disconnect the game app from Facebook (if connected) and/or select the cogwheel.

    BERwrdfvuxeAUBVKJfAQeJrTbOfI0QGlIpBf8eWVyQH2ITsGc0PB-zRW9j_RXR9dUBfrUpwarXDMYLHn1H0Lc-eV55S5jca4CMdLbdE3vKzDh9RV3IT1lxTSOFs6SIuE2Ulocfhj


    Select the orange Kingdom icon. 


    PAbegVu_rzDyJ9ssbsD3rmqzVafhHVVS7LgZP-sEFbQtBuouSbYd3vaIgM0P7CEBVgGC_xn5GuedBupVjSacuYr0wC0Xv6pOXo9M7AoGgty37Vxfs-5wsK-iv_vCRfTqhuIXIMTW

     


    Double tap on the King logo and voilà, the logo should disappear to reveal your User ID.

    8yg4nftezxne.png


    You should now have all the information needed to find your User ID.

  • Lola_Pop
    Lola_Pop Posts: 12,039

    Hello @melisande !

    I'm sorry about that link which didn't work!😔

    Did you manage to find your player ID following our great @Yosca 's directions?

  • melisande
    melisande Posts: 11

    Level 2

    Hello team,

    @Yosca I find my ID 😊 thx

    ID 11456972426

    now i have to link my king account to facebook.

    excuse my bad English

  • Lola_Pop
    Lola_Pop Posts: 12,039

    Hello @melisande and @reno9899 !

    Our technical team are reviewing your accounts at the moment. Stay tuned, I'll let you know more as soon as I have more info!!

Hey! Would you like to give us your opinion?

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