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Login Issue

shiddleston0912 Posts: 2

Level 1

April 2020 in Support

Can't login into Candy Crush Soda through my King's ID. It says that the email and password combination is wrong.

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Answers

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  Sukanta_Biswas Posts: 24,932

  April 2020

  https://community.king.com/en/candy-crush-soda-saga/discussion/288295/login-issue

  You can check on the King.com page and you can reset your password.

  You should also check your email.

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  shiddleston0912 Posts: 2

  Level 1

  April 2020

  https://community.king.com/en/candy-crush-soda-saga/discussion/comment/671307#Comment_671307

  Yes I changed my password twice but still it's wrong, also I checked my email it's all correct. I can log in into my King Community's account but not in the game.

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  missdani10 Posts: 5

  Level 2

  April 2020

  I’m having the SAME issue. Customer service didn’t help through email either

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  Sukanta_Biswas Posts: 24,932

  April 2020

  https://community.king.com/en/candy-crush-soda-saga/discussion/comment/671396#Comment_671396

  Which option do you select to log in?

  

  Show me a screenshot.

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