Music is turned off after add

King_admin · April 2020

This discussion was created from comments split from: Bug report.

Raghunathkodugal · April 2020

When we encounter Ensure advertise music is being turned off automatically. Please fix it

Raghunathkodugal · April 2020

There is an advertisement regarding diabetes (Ensure is the product name). when this add played and we cancel it. After cancellation the music of this game is turned off automatically.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/715092#Comment_715092

Which device you're using for this game?

Lola_Pop · April 2020

Hello @Raghunathkodugal and welcome to our Community!

I've split your comments into a new discussion as you guys were talking about two very different issues in the game.

Our @Sukanta_Biswas was asking you about the device you're using. Can you give us the make and model? And the game version you're using, please?

Looking forward to your reply!! 😊

Raghunathkodugal · May 2020

My Device is Moto g8 plus.

Game version: version 1.167.2

Music is turned off after add

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