New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
No internet connection to Soda Crush or Candy Crush
Level 1
It’s been months that it keeps saying I can’t get any prizes or what ever, keeps saying no internet connection, yet my other non King games work fine. Don’t know what else to do I upgraded the game and still nothing , frustrating
Best Answer
-
Welcome to the Community,
Sorry to hear about your Problem.
Try these troubleshooting steps-
√Check your Internet Connection.
√Try playing over Wi-Fi
Reply if this doesn't helps.
I hope this helps.
Have A Nice Day!
5
Answers
-
Welcome to the Community,
Sorry to hear about your Problem.
Try these troubleshooting steps-
√Check your Internet Connection.
√Try playing over Wi-Fi
Reply if this doesn't helps.
I hope this helps.
Have A Nice Day!
5 -
I'm having the same problem. I can't check a tile or anything like that and It keeps telling me I have no internet access. If I click on sign in with Facebook it looks like it starts to load then tells me there is a connection error. My data and wifi work just fine. I really don't want to uninstall and reinstall it cause I read you will lose all your power ups. I'm on level 2812 and have way too many power ups to lose. Please help!
2 -
Hi @SheilaB39
Welcome to the Community,
Sorry to hear about your Problem.
I can understand that it is really frustrating that too loose all your progress by reinstalling.
Try Updating Your Game To Latest Version.
If above mentioned solution doesn't works then try clicking here for a Solution to Your Problem.
Try Backing Up.
Some Help-
If this doesn't help then-
~Copy the whole Android Folder and paste it in another Folder.
~Uninstall and Reinstall the Game.
~Replace the Previously Copied Android Folder on Original Android Folder.
This will make sure that you won't loose your progress.
If you are an iOS user then Click here.
Some Help here-
Also, @Xarly @Community_Team will assist you further if any of the above doesn't helps.
I hope this helps.
Have A Nice Day!
1 -
(Edit by CM: Unsupported Language)
0 -
(Edit by CM: Unsupported Language)
0
