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No internet connection

13

Comments

  • Mazita1216
    Mazita1216 Posts: 6

    Level 2

    Hi team...

    For several weeks now, I have encountered with connection issues. For example I finishes the gum Hill but a meesges pops and says that I'll get my rewards once I get connected but I'm and the rewards never are givento me. Just this weekend I have won 3 times a not reward. Tks

  • stan1981
    stan1981 Posts: 3,418
    Answer โœ“

    Do check ur wifi and data speed to see is it fast enough ... restart ur device and update to latest version and try ...

  • stan1981
    stan1981 Posts: 3,418

    @Havingfun check ur internet speed to see is it fast enough. Restart ur device and update to latest version...

  • PummyRaj
    PummyRaj Posts: 44,084
    Answer โœ“

    Hello @Mazita1216 A Warm Welcome to our lovely King Community ๐Ÿค—

    I am sorry to hear about the issue in your game!

    "Not receiving the Lollipops from Bubble Gum King" is a known issue from past week or so! This was already reported and the Soda Team is investigating it.

    But, the Internet connection issue with Bubble Gum Hill is a new issue, that was raised by few players, from this morning!


    For Bubble Gum Hill Rewards, please click on this thread and post your game ID number ---> Issue with Prizes on Bubble Gum Hill Let me know if you need help with finding your ID number.


    With regards to Internet issue, I will have to inquire our Soda game In-charge about what's going on and get back to you.

    To post back, type your reply in the comment box given below.

    Talk to you soon!

  • Mazita1216
    Mazita1216 Posts: 6

    Level 2

    Thank you for your response.... I will try both suggestions. Tks.

    Stay safe!! ๐Ÿ˜˜

  • Mazita1216
    Mazita1216 Posts: 6

    Level 2

    I don't know where to find my Id

  • PummyRaj
    PummyRaj Posts: 44,084
    edited May 2020

    Hello again @Mazita1216

    Click on this link which tells you how to look for your ID number ---> Find my ID number

    Please stay safe & warm ๐Ÿ˜ท

  • Havingfun
    Havingfun Posts: 1

    Level 1

    Did check both but still not working

  • westwill
    westwill Posts: 5

    Level 2

    I'm having the same problem!

    I'm connected but my game won't connect! Frustrated, please help!

  • westwill
    westwill Posts: 5

    Level 2

    My Soda Saga game says No Internet. But, I am absolutely connected w latest wifi! I'm participating in this Online discussion, right?

    I'm so frustrated! PLEASE HELP! Fix the glitch! Tyvm!

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