why am I getting the error "You have experienced an error that we are working hard to fix. Please tr

Katrena · December 2019

why am I getting the error "You have experienced an error that we are working hard to fix. Please try again in a moment" in Candy Crush Soda in Firefox browser.

I have cleared the cache, closed and reopened the browser, restarted the computer, all to no avail.

Thank you

LizzyLemondrop · December 2019

Hi @Katrena! It is possible that your internet connection is slow. When my connection is bad, I can not access certain features in the game. Are you still experiencing this problem?