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As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)
That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)
Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-
Hello Bubblegum Hill Climbers!
So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.
Thanks for your patience. 🙏
Hi and Welcome to our Community
Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Also please check this post
Thank you
Hi @oritehud, welcome to the Community!
ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
This is what we know so far ⬇️
Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂
We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.
We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!
Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣
Welcome to Sweet King Community! 👑
Sorry to hear about your question! 😔
You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐
Did u check if u had it on any of the weekday?
Hi and welcome to the community.
Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.
Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.
Thanks and have a nice day ahead.😀
No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.
@Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon
Hope this helps
Hi @sarma_palash123 . Welcome to our Community
Sorry for the inconvenience
The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
For more Info here 👇️
Welcome @CastleBooBoo
There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE
Hi @jugsjane Welcome to the Community,
Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.
Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.
You can get information about if it will be available for the Week or not here-
https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1
Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.
Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...
I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!
Hello @Mutanu Hearty Welcome to our wonderful King Community 🤗
I am sure you are talking about Candy Soda game, right!
If so, the Bubble Gum Hill appears only on the weekends. He comes on Friday late evening and goes back on late Sundays.
Those are the normal timings he comes in to our games to help us earn few extra boosters. So, you do not have to worry at all that you do not have him in your game on weekdays.
Does this makes sense?
....
How come Bubblegum Hill is gone? It's been weeks now.
No more excuses. Fix it on a weekday. I have never had any problems with it. Stop screwing around and give us bubbl. Stop making excuses. Give us bubblegum hill. I will not spend another dime on your games!
I was going to say what I think, but what's the point. They will do what they want anyway.
@Babs_
Please don't ever imply to me directly that I am unaware of mental health issues, etc.
I won't address the rest of it.......you clearly missed my bigger point.
Ok, with no BGH it seems this weekend it its time to do another bucket list.......I shall paint a piece of wood tomorrow and watch it dry.....wooohoooo how exciting !!!!!!!!
Oh, and of course..........puff puff, sorry Babs none for you.......LOL
I play through my Facebook login and on my IPhone. I am on level 3796 and I’m guessing I don’t have any Facebook friends actively playing Soda because my Episode Race and Mt Toffee’s Fair participants appear to be computer generated so I rarely win a race or make a line everyday because a fake computer player will select a tile and not do anything most of the time. Since I am at a high level, I can’t really beat enough levels to be #1 in the weekly contest
BGH was really the only way to build lollipops and earn bars so I am glad to hear it might almost be ready. I used to have Kimmy’s Arcade but mine disappeared, but my wife still has it.
i would settle for Kimmy’s Arcade while waiting for BGH to come back because at least there is a good chance to winning boosters without competing against fake users. Is there a reason why we can’t get a Kimmy’s Arcade while BGH is not available?
10 weeks that's 70 days and still nothing, o maybe next week. 70 days during the worst pandemic in our country and still nothing. Every other game site is going out of there way to help and give free things away not here buy hammers buy gold bars buy lives. THERE GREED SICKENS ME
So sad... one more week... 😢 thanks for the aprox time update @Lola_Pop
Hey...Hey @Lola_Pop .
Don't worry about BubbleGum Troll's Hill feature.
The most important thing is Studio to fix it and make it better than before.
Don't worry! I will gonna wait for it and take all your time!
Thanks @Babs_ !
I'm really sorry and I'll try to update you sooner the next time. Please accept my apologies.
@jimmythekid , I'm sad you see it this way, it's a hard time, you're right, and that's why the team is working harder than ever.
MONEY GREED (Edit by CM: Rude) , they picked the hardest time in the country to screw everyone. The times I did have bgh I never had a problem. (Edit by CM: Inappropriate)
What a shocker no bubblegum hill again this week 10 weeks now. I'm starting a petition I think management and the tech team deserve big raises because of there lighting speed. WE ARE SHEEP WHAT A JOKE
Can I offer my opinion? Perhaps the best way to have dealt with this situation would have been to be proactive with daily updates, even if there was no further progress in resolving BGH just be friendly and give a "good morning players, I'm still on the case and chasing the team on your behalf to resolve the issues" not responding to players for days IS going to make them upset. I know I've posted several posts and had no response from the CM's
Hello dear players!🙂
Hello everybody!!
I've got some news from the Studio: the testing will take them one more week I'm afraid- that means no Bubblegum Hill this weekend.
@Quarenteners , I understand your frustration, but bear in mind this is not a strategy, but an effort to give you guys the best experience in the long-term. As @Crazyforfun says, the tech team wants to find permanent solutions to make the Hill sweeter than ever. 😊
@Lola_Pop thanks for reply- waiting for BGH this weekend..
It just feels that BGH feature is always getting fixed and constantly riddled with problems- much more than other features of the game. Just hope that tech finds permanent solutions soon.
💞💞
The issue goes far beyond technical problems.
The company, which owns the game, is taking advantage of Pandemia to make more money. That simple.
It is her right.
Wrong is to use your team's supposed mistakes to justify the strategy.
Games will always present problems.
The company should be concerned about what image it wants to leave when we remember the Covid-19 Pandemic.
Some companies are being solidary, others ...
@Mike_Branch
Hi Mike and All! 😀
Thanks a lot for your comment. I agree. There are functions that some of the players did not have and they would like to try them out. Because not all players get the same functions. Due to the anger of the players, it could backfire for the others. That means that they don't want to try it out. I don't really think what's going on here. You should be able to wait in peace and otherwise look for an alternative in the meantime. Anger and hate only make stress and health.
Health is the most important thing nowadays. 💓
Please everyone think of it !! 🍀
Don't take this game so hard.🥝
I wish you all the best and come healthy through this difficult time! 🦋🏵️
@Mike_Branch whilst I agree that there have been many inappropriate things said on these post's, I also disagree with the language chosen, but you should understand that this out of frustration with the community managers for leaving us many days with no response. You should also understand that it's thanks to the support of the players both financially and through their loyalty to this game that has made it the success that it is. Judging other players for this is also not appropriate as there are many people who have mental health issues/disabilities which being in lockdown is actually making this worse and often playing games like this is a way of keeping this at bay. I'm not saying that is the case for everyone but there is always 2 sides to a coin
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I know it's hard to wait for the Bubblegum Hill, and be assured that the Studio will receive your feedback.
However, you must keep in mind the purpose of this "pause" is to grant our players a better experience once King Chewy returns. So it will be worth the waiting!!
The team are testing the feature at the moment. We'll have to wait a bit more to see if we can climb the Hill this weekend!!
Why do we have to wait until the weekend? This is beyond ridiculous
@Lola_Pop Thanks for update-
Why is but that BGH has so many bugs and is under maintenance a lot?
We get these breaks from BGH and the answer is always the same- its getting fixed!
Hello @Crazyforfun !
It's not that the BGH has got many bugs, but there are some things that the team wants to improve. And they are also investigating about some rewards not being received correctly.
I know it feels like a lot of breaks, but they are necessary to make the BGH sweeter 😉
You work for Bubblegum Hill. Reduce the time time of activities in the game. Is that hard, too?
Incredible 2 weeks only out of the last 9 , they must think we are stupid. They must really have some tech team.
Hello @SevimHülyaGörgün and @jimmythekid ,
I understand you're impatient, but please bear in mind we're all here to help you, so please keep it sweet and clean in the forum.
Crafting a game like Candy Crush Soda is not an easy task, and there are times when these breaks are essential.
WOW......I understand that there are frustrated people out there. But, wow to the haters out there.
I would say if this game not being available to you causes such stress, NOW is the time to take a step back in life. Think about why does a software game cause you to get on your computer and spill hate towards a game company who has clearly stated that there are several issues they are working on. If the software humans were in front of you, would you say the same thing ?
Cyber hate is just that......hate to the air out there and a waste of time for the rest of us to have to read it.
From BGH side. When this is fixed, put the event on immediately and have it run for for a week or two or straight. This will give the haters time to get there BGH off......
I look forward to the game coming back, but there are others things out there until then.......for me, puff puff.......REALLY HELPS !!!!!!
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…