Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Connection Error

2»

Answers

  • twingader
    twingader Posts: 63

    Level 3

    I’m having the same today. A connection error. Only on soda. Not sure why but it’s been all day.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    By reinstalling the application you will now get the solution but you will lose all stored boosters.😌

  • October101
    October101 Posts: 8

    Please give instructions on how to reinstall? What Candy Crush?

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello everybody!!

    Please try out these steps.

    @October101, for reinstalling the app you need to download it again from your App Store, and then log into your account tapping on the settings cogwheel and signing in using your email address or your Facebook account.

    I hope that helps 😊

  • October101
    October101 Posts: 8

    The candy crush app? What if I loose everything?

  • jbad1
    jbad1 Posts: 1

    Level 1

    This is getting ridiculous.This is not as bad as before..My game freezes up because you say no internet connection so I check and when I come back lost the game . I was super hard level lost 2 hands and 1 pop on the game. we pay to play maybe not much longer.

  • Bricorn
    Bricorn Posts: 518

    Sorry, but the issue appears on Android AND on Windows 10. That's 2 different apps, uninstalling / reinstalling one of them cannot make a difference.

    The crossover point is with the King servers, so logically that's where the issue lies.

  • tratelqalam
    tratelqalam Posts: 2,615

    You may need to connect to the Internet, or you need to verify your connection to your Facebook account, or there is a malfunction in your game. Try to log out and log in again. Clear the temporary storage memory.

Hey! Would you like to give us your opinion?