Update on the Bubblegum Hill
Answers
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Lola_Pop
I'm 65. Our only fun is games. Corona's no time out. Besides, I've been loving this game for years. I can't play when the episodes are over. That's why I insist on bubblegum hill. There's nothing to be angry about. You're not giving any more events. What should we do? I don't enjoy any other games. I quit Saga and the other King games.
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I e-mailed the company directly and basically got the same ridiculous answer......
Thanks for contacting us!
I understand it might be frustrating to lose access to this rewarding feature. Bubblegum Hill is an in-game event that challenges you to capture the Candy Throne and win some truly royal rewards. To give you the best experience possible, we are making some updates to the game and this means the event will be unavailable until further notice, Tiffany. We hope that you'll enjoy many of the other exciting events and challenges in the game.
I hope this was useful, and have a great day!
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Santiago
King Player Relations 📫
@Lola_Pop This is seriously some of the worst customer service I have experienced in a long time. Neither on this board or directly through email has an acceptable answer been given. I personally find the we are tweaking, improving, updating the game answer absurd. It's been 4 months. Please STOP telling us to be patient. We are WAY past that right now.
It's been asked SEVERAL times to no avail. Why don't they just use an old version of the game in the mean time? This game has been available for YEARS. You can't seriously expect us to believe that the old versions have not been saved. I've said it before and I will say it again - this level of incompetence is unacceptable. I can think of several solutions that would placate us until you guys get your act together but apparently the satisfaction of your players is not high on your list.