Alex_The_Witch

Game Expert

Comments

  • Hey there @CountryCarebear . Hope you're doing well. I'm sorry to hear you've been having trouble loading your game, and having freezing and crashing issues as well since the latest version of Petopia was released. I've checked the tickets you've raised with our player support and can see none of the troubleshooting steps…
    in Pet Rescue Saga Game Crashing Comment by Alex_The_Witch January 19
  • Hey there @manircadsan . I hope you're doing well. Could you please clarify what your query is, so we can better assist you? Thanks in advance and have a great day.
    in im in iphone player in candy crush and enjoy your dayyy & yearss Comment by Alex_The_Witch January 19
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Anuncios de temu Comment by Alex_The_Witch January 18
  • Hey there @Joyfulwoman ! I hope you're doing well. I understand you're having some trouble with your ads, where they'll show interrupted on their own, and you'll end up not receiving your rewards. Having more information on the advert will help us speed up your report, so in case you encounter the advert again, please try…
    in Ads not working Comment by Alex_The_Witch January 18
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Vorrei recuperare i io livello di giovol Comment by Alex_The_Witch January 18
  • Hey there @donni74 ! I hope you're doing well. I understand you're having some trouble with level 18680. I checked the level on our side and there are no issues observed or reported, however, that's not to say you aren't experienced an issue. In order to be able to properly assist you, could you please share a video of you…
    in 18680 impossible without booster ?? Comment by Alex_The_Witch January 18
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in perte des boosters Comment by Alex_The_Witch January 12
  • Hey there @sgaba ! I hope you're doing well. I understand your concern about the video adverts feature that would give you free items no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus…
    in Missing Ad releated boosterd in Candy Crush Saga Comment by Alex_The_Witch January 12
  • Hey there @maia00 ! I hope you're doing well. I understand your concern about the video adverts feature that would give you free items no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus…
    in Ads Comment by Alex_The_Witch January 12
  • Hey there @biech . Hope you're doing well. Thank you so much for flagging this issue, I'm sorry to hear you've experienced it. Our team checked and so far there are no other reports of it. Before reporting it to the Studio, could you please try the basic troubleshooting steps below: Force close all apps and restart your…
    in Problem with design Bubblegum Troll new level 6 Comment by Alex_The_Witch January 11
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