Comments
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Hi there and welcome to the Community @Sontrell77 Could you please elaborate more on your inquiry? If possible, please send us a screenshot so we can check it together. Have a nice day.
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Hi there and welcome to the Community @tracyd_278 I understand your concern regarding the time taken to create new levels and I'll provide you with more details on this. Regarding the time taken to produce new levels; our team constantly strives to create new levels as quickly as possible. However, it's not an easy task,…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush: Tip:…
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Hi there, I hope you're enjoying our Community @LeaC I understand your concern regarding your rewards and I'll provide you with more details on this. Before we proceed, can you tell me what exactly happened with your event? Did it disappear or you've missed out on the rewards you should've gotten? Which exact event was it?…
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Hi there and welcome to the Community @xiaowang1006 I understand your concern and I'll check this for you. Could you please send me a screenshot of the issue that you're having? Along with that, try to complete the steps below: - Restart your game and device - Update your game and device - Make sure you have more than 2GBs…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush: Tip:…
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Hi there and welcome to the Community @Bobby5743 I understand your recent experience with the in-game friend feature has affected your enjoyment and I appreciate your feedback. We're constantly working on improving the game and gameplay in general, as well as our features. Your comments will be forwarded to our team who'll…
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Hello there, welcome to the Community @DirtyD1990 I understand you're having a hard time recovering your in-game progress and I will provide you with more details on this. I want to let you know that in order to receive the best possible assistance, I would suggest reaching out to our Player Support team via game app or…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip: If…
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Hello there and welcome to the Community @Dragoness33 Could you please try to restart your game and device to check if it will appear? If it doesn't please send us a screenshot of the notification you receive so we can check it together? Have a nice day!