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Colorbomb_Collector

Game Expert

Comments

  • Hi there, In order to update the game to the latest version, please follow the steps below: - Close your game - Restart your device - Open the app on Google Play Store and update to the latest version Have a nice day ahead!
    in Hi Comment by Colorbomb_Collector January 18
  • Hello there, welcome to the Community! The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting…
    in No more boosters to help me finish the game Comment by Colorbomb_Collector January 18
  • Hi there, I understand you're having some issues while trying to make a purchase. To receive the best assistance, please reach out to our Player Support team using the game app. Have a nice day!
    in About Purchase Comment by Colorbomb_Collector January 18
  • Hi there, I understand your concern as your in-game win streak was lost. I have checked and I was able to see that we have replied to you in one of the tickets you opened, so please take a look there and if any other assistance is needed, you can respond there. Have a nice day!
    in Level 554 in Candy Crush Soda Glitched Comment by Colorbomb_Collector January 18
  • Hi there. I understand your Gold Bars have disappeared. To receive the best assistance, please reach out to our Player Support using the game app. Have a nice day!
    in Mes lingots Comment by Colorbomb_Collector January 18
  • Hello there, I understand your concern about the video adverts feature no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available…
    in Warum bekomme ich keine Werbung und level hilfe. Comment by Colorbomb_Collector January 18
  • Hi there, To get the best possible assistance, please contact our Player Support using the in-game app. Have a nice day ahead!
    in Gold bars. Comment by Colorbomb_Collector January 18
  • Hi there, Can you please restart your game and check if your in-game reward will appear? I wish you a nice day ahead.
    in Disappeared reward Comment by Colorbomb_Collector January 15
  • Hi there, Can you please try the following steps below? Here are the steps: Close all apps and restart your device: On most phones, press your phone's Power button for about 30 seconds or until your phone restarts. You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily…
    in I need to buy some booster but my store ain't opening, how can it open please? Comment by Colorbomb_Collector January 15
  • Hi there, @kgraeser13 I want to let you know that we have reported this to our Team and we’ve identified a temporary workaround to help you get back to playing, however this is a manual workaround so we will need some days to implement it in your game. Once it has been implemented in your game, you can perform the…
    in Game is frozen Comment by Colorbomb_Collector January 15

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