Kevin_

Game Expert

Comments

  • Hi @knele and welcome to the Community! I am sorry to hear that you had trouble with your rewards. I am sorry to hear that you have not received your Gold Bar rewards. Could you please Contact Support directly so that we can best further assist you. 
  • Hi @Wimpgvd and welcome to the Community! I am sorry to hear that you have not received your Gold Bar rewards. Could you please Contact Support directly so that we can best further support you. 
    in Goldbars Comment by Kevin_ August 2025
  • Hi @milorad93 and welcome to the Community! I am sorry to hear that you had troubles with your streak and Gold Bars. Could you please Contact Support directly so that we can best further support you. 
    in LOst Comment by Kevin_ August 2025
  • Hi @piggy0987 and welcome to the Community! I am sorry to hear that you had trouble claiming your reward. We usually recommend these steps to correct this issue with your claim: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB…
  • Hi @JackieTG and welcome to the Community! I am sorry to hear that you have not received your Gold Bars reward. Could you please Contact Support directly so that we can best further support you. 
    in No reward Comment by Kevin_ August 2025
  • Hi @Lizzymh, Please note that the latest level at the moment is 9,042. You can stay updated by checking this article : 📱💻️ What is the latest level in Pet Rescue Saga?
  • Hi plumchon, I am sorry to hear that you are no longer getting help from friends. Please note that since the chat feature removal it is not possible to send/receive help/rewards from friends. However you can still continue to send/receive lives to help your adventure. Have a farmtastic day!
  • Hi @Future007 and welcome to the Community! Please note that there are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love to…
    in Future007 Comment by Kevin_ August 2025
  • Hi @HMF77 and welcome to the Community! I am sorry to hear that you are unable to sign in on another device. Could you please let me know what is preventing you from doing so? It would be of great help if you can share a screenshot.
  • Hi @marvelousmartina, I am sorry to hear that you are not getting the lives from the Express delivery feature. Please note that changes are made constantly to the game itself. As such, while we are always dedicated to providing the finest in mobile gaming fun, the team will tweak aspects of the game from time to time to…