kiara_wael

Moderator

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  • Hi and Welcome to the Community Boosters in Candy Crush are stored locally on your device, not on servers. They disappear if you log out, reinstall the app, clear app data, or experience a syncing error.and Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to…
    in How to get back boosters? Comment by kiara_wael April 7
  • Hello Candy Crushers (Spoiler)
    in 🌿 Welcome to the Jurassic Season in Candy Crush Saga 🦖 Comment by kiara_wael April 7
  • Hi and Welcome to the Community Which level are you play? in the meantime Please check this step Restart the Game: Sometimes, restarting the game can resolve connection issues. Update the Game: Ensure the game is updated to the latest version If this not works Please https://soporto.king.com/ Support: Follow the steps…
    in Level stuck Comment by kiara_wael April 7
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in About video ads Comment by kiara_wael April 7
  • Hi and Welcome to the Community Please try this stesp 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device. If none of that helps, please reach out to Player Support through your game: Tap the gear icon…
    in Episode Race Screen Comment by kiara_wael April 7
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Can't access extra lives other players have given me Comment by kiara_wael April 7
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you . Tip: If…
    in Perchè non posso più accedere al gioco? Comment by kiara_wael April 7
  • Hi and Welcome to the Community Please try the following steps carefully: • Log out of the game completely • Close the app • Restart your device • Open the app again and log in using the same login method and email address that was originally used to back up your progress (Facebook, King account, or email) • Once logged…
    in Games freezes after level played Comment by kiara_wael April 7
  • Hi and Welcome to the King Community While you can't directly chat in Candy Crush, you can still connect with friends. You can see their progress, compete for high scores, and even send lives to each other. It's all about helping each other out and staying connected through the game's social features .
    in Conversation Comment by kiara_wael April 6
  • Hi and Welcome to the Community Please, try restarting your device and make sure you have the latest game app version installed! If this keeps happening, please report this issue to our Player Support team as they are actively collecting reports like yours in order to be able to flag this to the developers. You can reach…
    in Episode Race screen problem Comment by kiara_wael April 6
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