No pre-registered rewards(Edit: it was received)
Answers
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Great! You're welcome again! Tee! ππ
We hope Player Support Team will continue replying and helping us to send these pre-registration rewards back in this game! π€
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Hi teewiping,
Sorry to hear you're having trouble receiving your pre registration rewards. We are currently looking into this as we suspect that there might have been an issue with the popup.
We believe that you should still have received your rewards but because the popup never showed, you might have missed it.
Can you please go to the Card Dec and send me a screenshot of it?
Also, if you see any of these items in your game, it means that you have received your rewards but just did not get the popup π
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I believe I didn't receive those rewards because the exclusive card deck is locked. Anyway, thanks for helping.
Here are my screenshots:
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After passed one level now it's unlocked. So, does it means I have receive the rewards without the pop-up confirmation?
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Wow! That's strange! Congratulations! Finally you did claiming this exclusive card : One Heart Classic Card on your card deck list and also claiming these pre-registration rewards! Enjoy your happy claiming and using this exclusive card : One Heart Classic Card and also claiming these pre-registration rewards! πβ οΈβ₯οΈβ¦οΈβ£οΈππ
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Do you have that card deck in your list?
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Yes! Finally Player Support Team are just answering and helping me to send these pre-registration rewards back in this game now! πβ οΈβ₯οΈβ¦οΈβ£οΈππ
We really love claiming this exclusive card deck : One Heart Classic Card and these pre-registration rewards in this game! Woohoo! πβ οΈβ₯οΈβ¦οΈβ£οΈππ
Enjoy our happy claiming and using this exclusive card : One Heart Classic Card and also claiming these pre-registration rewards in Candy Crush Solitaire! Also enjoy and relax with never-ending fun of Candy Crush Solitaire! πβ οΈβ₯οΈβ¦οΈβ£οΈππ
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Wow, Congratulations π @Diamond_Lim I'm not sure if I receive the coins and boosters but at least I have the exclusive card deck. I'm also very happy about that. βΊοΈ
Off-topic: do you have ever stuck on a level that you don't have enough coins to continue?
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Oh Yeah! I really also so happy as finally I got my pre-registration rewards back in this game now! Thank you so much! @teeweiping πβ οΈβ₯οΈβ¦οΈβ£οΈπππ€
Oh! That's strange! I am also happy to see you got your exclusive card deck but you didn't seem these pre-registration rewards back too. π We hope Player Support Team will answering and helping you to send these pre-registration rewards back soon. π
Off-topic : Of course! If we don't have enough coins, we cannot continue playing next new levels. Just wait then claim more FREE coins every 4 hours! We really hate we are waiting so long! π°π
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I'm now stucked at level 47. I used up all my available coins. I will wait to play on tomorrow then.
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