Kevin_

Game Expert

Comments

  • Hi @robyngarlinger and welcome to the Community! Usually when you login to your game you will get a pop up with friend recommendations of players that close to your level, so make sure to add some of them to boost interactions. As for the codes you mentioned of boosters, could you please share some extra details about what…
    in How do i Comment by Kevin_ 6:02PM
  • Hi @BABEE777, I am sorry to hear you are having trouble with Ads loading. Could you please let me know if this happening with all Ads or just some specifically? Could you please also ensure that your game app is updated?
    in Why don’t the ads load after each stage when I try to get more lives? Comment by Kevin_ 5:57PM
  • Hi @marudlp, I certainly understand your point and especially with the tournament how every minute counts when having to go through all pop ups. I will make sure to share your comments and perspective with the team so we can try to work on future improvements for this precisely! Have a nice day!
    in Is there any way to skip or speed up all the animations or pop ups?? Comment by Kevin_ 5:54PM
  • Hi @Delsaronica, Could you please let me know what device are you playing from when getting this error to purchase?
    in Purchases Comment by Kevin_ 5:52PM
  • Thank you for the additional details, I will share it with the team so we can hopefully make it works as used to for future updates! Thanks again!
    in Total score at the end of each level issue Comment by Kevin_ 5:50PM
  • Thank for the details, could you please share additional information in order to report this: Day and time the Ad was seen Country it was seen in Type of Ad format: video/static image Screenshot of the Ad in question Company name & URL links (website)
    in Kicked out the game Comment by Kevin_ 5:47PM
  • Hi @roxana72wild, I am sorry to hear you are having trouble with the game. Could you please let me know if you mean you have lost your level progress? Could you also share some additional details about what occurred?
    in Why Comment by Kevin_ April 9
  • Hi again, regarding your Crushable login, you can login to your existing King account or create a new account in order to track your streak and stats. However rest assured the streak will be available even without logging in.
    in Candy Crush Crush le Comment by Kevin_ April 9
  • Hi @suethemoo, I am sorry to hear that you are being kicked out of the game. Could you please let me know if this is happening with an specific Ad? Does it happen at any point, like it starts to load but kicks out half way or any specific moment?
    in Kicked out the game Comment by Kevin_ April 9
  • Hi @mitja_bonca, Thank you for sharing this score discrepancy found. Usually this can be related to remaining moves or cropsies combinations available in the level that trigger once the level is completed and it updates only the final score in the "Well Done" message, however this should be your final and correct score.…
    in Total score at the end of each level issue Comment by Kevin_ April 9
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