Kevin_

Game Expert

Hi @roxana72wild, I am sorry to hear you are having trouble with the game. Could you please let me know if you mean you have lost your level progress? Could you also share some additional details about what occurred?

Hi again, regarding your Crushable login, you can login to your existing King account or create a new account in order to track your streak and stats. However rest assured the streak will be available even without logging in.

Hi @suethemoo, I am sorry to hear that you are being kicked out of the game. Could you please let me know if this is happening with an specific Ad? Does it happen at any point, like it starts to load but kicks out half way or any specific moment?

Hi @mitja_bonca, Thank you for sharing this score discrepancy found. Usually this can be related to remaining moves or cropsies combinations available in the level that trigger once the level is completed and it updates only the final score in the "Well Done" message, however this should be your final and correct score.…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…

Hi @ilovezudo, I am sorry to hear about the loss of your boosters. Please bear in mind that boosters unlike Gold Bars are saved directly to your device's memory therefore with a device or even OS update or even reinstalling the app, your boosters unfortunately may be lost. Please check out our Help Center + chat bot. Then…

Hi @NANAkitcat, I am sorry to hear that you are unable to make purchases. Could you please clarify what is preventing it? Are you getting any error? Could you please share an image of what you see?

Hi @maree1404, I certainly understand that you would like to enjoy some extra useful boosters. Do you have access to any feature/challenges in your game. Usually these ones regularly reward you with certain boosters and even Gold Bars depending on the challenge.

Hi @maha3c, I am sorry to hear that you have encountered this issue on this level and missing bottles to complete it. We usually recommend these steps to make sure that everything is working correctly and try to resolve these issues: *Restart: Force close apps and restart your device. *Updates: Check that you have the…

Hi @FSC1234, I am sorry to hear that you are having trouble making purchases. From the images, it looks this issues is coming directly from Facebook's platform, could you please try to reach out to them to get some help in resolving this issue. Otherwise you could instead download the Windows app version of the game and…