Comments
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Hello and Welcome to the King Community @Detlef999 🤗 Can you please tell me which device you are using? Also, can you please post a screenshot do the “loading” page? To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
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Hello @morrowb🤗 Welcome to the King Community! If you are playing the game on a mobile device, can you please make sure that you have updated the game App to the latest version? The issue with Alien levels was supposed to be fixed last week or so! So, updating the App might help you! If you are still experiencing the…
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Hello and Welcome to the King Community @SyedMuhammad😊 I see that you have achieved level#8000 badge on your Community profile! Are you asking about those badges? The game doesn’t have any badges though!! So, if you can explain a bit more and provide additional details, we would be able to assist you better🍫🍬🍫
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Thank you for replying back and clarifying, Kathy🤗 How far did you go down to check for the locks? If you don’t mind, can you please check previous 25 (or 50) levels and see how many of those have locked boosters? I have seen couple other complaints with the locks! Once you check your game and confirm, I will escalate to…
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Hello @Leigh-4 🤗 Welcome back to the King Community! You should be able to buy whichever package you intend to purchase! Did you try to “redeem” the cards first? Per my knowledge, that is what we need to do first for the gift card amount to be applied to the game we want it in. Then, make the purchases!! I would suggest…
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Hello @Fiona_Morgan🤗 Welcome back to the King Community! I am very sorry to say that I could not understand the additional details you have given above! Can you please explain a bit more and if possible, add one or two screenshots as well? To reply back, please type below. To post screenshot, tap on the 2nd icon located in…
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Thank you for replying back and confirming, Lucy🤗 Those Quests have been discontinued, and the Farm team replaced with a new feature! If you already have it in your game, you would find it in the top right corner of your game map screen. It appears like a “compass” kind of thing! If you are aware of this feature, can you…
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Hello Kathy🤗 Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Just for my clarification, can you please tell me which game you are playing? If it is Candy Crush Saga, can you please explain what is happening when you try to open the level? Please reply back by typing below.…
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Hello again @MarielleS 🤗 Thank you for replying back! Now, all that’s left is to send a complaint to the King Player Support team. Please follow the steps provided at the end of the article (where you have followed the suggestions about “App permissions”, etc.,)!
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Great @HAB10 👍 You must have received an automated email with various troubleshooting steps! Since you have already Potok care of 2 important steps, you ca ignore those troubleshooting steps! Please wait for an actual agent to reach out to you, which might take up to 72 hours! If you did not hear anything after 48 hours,…
