QueenB

Community Manager

Comments

  • Hi everyone 😊 Just jumping in to support what @MountainMom shared. If you’re seeing ads that don’t give you an option to close them, the best step is to report it through the game so Player Support can look into the specific ad and your game session. And thank you as well @heer05 for trying to help other players in the…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3497598#Comment_3497598 https://community.king.com/en/candy-crush-saga/discussion/comment/3498122#Comment_3498122 Hi @sami44667788 😊 I’m happy to hear the Booster Wheel is working fine again! About the All Stars music, I’m not sure I fully understand the…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3497688#Comment_3497688 https://community.king.com/en/candy-crush-saga/discussion/comment/3498140#Comment_3498140 https://community.king.com/en/candy-crush-saga/discussion/comment/3498095#Comment_3498095 Hi everyone 😊 If you want to check for updates you…
  • Hmm, thanks for sharing the screenshot @Carol-38 🤔 I've passed on your details so the team can have a closer look.. I have already reported to the team about the Booster Wheel timer not matching so this could be related somehow but let's see what they say. Also, just to be sure and I know this is not the case but, the…
  • Hi @Samp1991 and welcome to the community 😊 I hear your frustration, especially after playing for more than 12 years. When you’ve seen the game evolve over that long, changes in level difficulty can definitely feel noticeable. Levels marked as Hard, Super Hard, or Nightmarishly Hard are designed to be more challenging than…
    in Samp1991 Comment by QueenB 7:58AM
  • Hi @TammyChinel If you’re unsure about anything related to Candy Crush All Stars, the best place to start is the official Terms & Conditions and the FAQ, where you can find all the details about how the tournament works, eligibility, and participation. If you still have questions after reading through them, I recommend…
  • Hi @BarbaraJeanNC So the fix was sent out for mobile users, are you also having this issue but on Facebook? Or are you playing via the game app from Microsoft Store?
  • Hi @Sami4466778 😊 Thanks for sharing your thoughts about the music! I’ve moved your comment into this discussion because it’s about the Candy Crush All Stars soundtrack, and I thought this thread might be the closest match for what you’re talking about. You’re definitely not the only player who remembers and enjoys the…
  • Hi everyone 👋 Thanks for the additional reports and for linking the other discussions @Alienscar that actually helps put things into perspective. From what I’m seeing so far, it looks like the Super Color Bomb itself may not be the issue, but rather the game freezing around the moment the Super Color Bomb info popup…
  • Hi @Giuggiola 😊 Thanks for explaining the situation so clearly! Let me double-check internally about how often this offer is supposed to appear, just to make sure everything is working as intended. If there’s anything important to share, I’ll let you know here. In the meantime, you can keep playing normally and enjoy the…