QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3105659#Comment_3105659 Hi Molly 😃 That's strange, we added the 50 GB to your Candy game on the 28th of June so you should have it. If not, let me know and I will PM you back 😉
  • Hi everyone, We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3105433#Comment_3105433 Hi there and sorry to hear this happened 😕 Please check your game in the next few minutes as you might get the Gold Bars used back to your game so you can give the level another try. Before doing so, try restarting the device to help…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3105401#Comment_3105401 Thanks for sharing this! Let me reach out to Player Support Team and see what we can do 🙂
  • https://community.king.com/en/candy-crush-saga/discussion/457857/i-know Hi Mahesh121345! Thanks for your message 😊 It looks like you might have something on your mind. How can we assist you today? If you have any questions or need help with the game, feel free to let us know!
    in I know Comment by QueenB July 2024
  • Amazing @christinewupp 🤗🤩
    in HELP. Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3105267#Comment_3105267 Not sure but hope so 🤞🙌 😉
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3105204#Comment_3105204 I'm sorry to hear this Flgirl1147, If the payment provider confirms that the transaction was successful and you still don't see your purchases in the game, please contact our Player Support team for further assistance. Here’s how:…
  • https://community.king.com/en/candy-crush-saga/discussion/457853/compra Hi Kymi_Lady_Beast_13, I'm sorry to hear that you didn't receive your purchases despite being charged. To resolve this issue, you will need to contact the payment provider (App Store or Google Play) you used for your purchases. Here’s how you can reach…
    in Compra Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/457849/didnt-receive-either-of-my-purchases-but-i-was-charged-for-both-of-them Hi Kymi_Lady_Beast_13, I'm sorry to hear that you didn't receive your purchases despite being charged. To resolve this issue, you will need to contact the payment provider (App Store or…