kiara_wael

Moderator

Comments

  • Thank you for joining contest @Mitzy3 , @LeFlarcane , @NamTruong2001 Have a nice day
    in 🍭🌺 Candy Crush Saga Hop Into Spring 2026 Contest 🍭🌺 Comment by kiara_wael April 8
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Urgent: Lost 5920 Gold Bars during sync - Level 19579 Comment by kiara_wael April 8
  • Hi and Welcome to the Community Thank you for the feedback, please check this page for more info here https://community.king.com/en/candy-crush-saga/discussion/585170/levels-are-not-syncing-across-devices-edited-by-cm-issue-fixed
    in Levels are still not syncing across the devices for me Comment by kiara_wael April 7
  • Hi and Welcome to the King Community If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make…
    in Progress lost on almost level 4000 account. Comment by kiara_wael April 7
  • Hi and Welcome to the Community Boosters in Candy Crush are stored locally on your device, not on servers. They disappear if you log out, reinstall the app, clear app data, or experience a syncing error.and Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to…
    in How to get back boosters? Comment by kiara_wael April 7
  • Hello Candy Crushers (Spoiler)
    in 🌿 Welcome to the Jurassic Season in Candy Crush Saga 🦖 Comment by kiara_wael April 7
  • Hi and Welcome to the Community Which level are you play? in the meantime Please check this step Restart the Game: Sometimes, restarting the game can resolve connection issues. Update the Game: Ensure the game is updated to the latest version If this not works Please https://soporto.king.com/ Support: Follow the steps…
    in Level stuck Comment by kiara_wael April 7
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in About video ads Comment by kiara_wael April 7
  • Hi and Welcome to the Community Please try this stesp 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device. If none of that helps, please reach out to Player Support through your game: Tap the gear icon…
    in Episode Race Screen Comment by kiara_wael April 7
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Can't access extra lives other players have given me Comment by kiara_wael April 7
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