error in the game, help please

el_chaskonel_chaskon Posts: 4
i finish the level 695, but dont change the city.,... still freeze in there.

can somebody helpme?

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  • el_chaskonel_chaskon Posts: 4
    edited January 4
    the level count show me 14/15 because that i think was a error ...


  • Jelly JennyJelly Jenny Posts: 1,151 Community Moderator
    Hi @el_chaskon and @Lim

    Can you double check that you have the latest game app version, please? 



    The game app version number should be 1.8.0.0

    Thanks :) 

    Are you the most brilliant Diamond Diaries racer? Fame, gold and glory here!
    Win Gold Bars for Blossom Blast here!
    Why Yeti is so happy? Answer and win Gold here! 
  • Jelly JennyJelly Jenny Posts: 1,151 Community Moderator
    Thanks! 

    I double checked iOS and Android devices and can confirm that level 695 is the last level and if you have the game version 1.8.0.0, you have the latest game version. 

    Why you guys have incomplete level cards, I do not know but hopefully it gets sorted out when the next game update is released. Don't worry I'll be sure to double check that with the game team too. Do you also have Auckland as your destination, @Lim

    I wouldn't recommend reinstalling as your Diamond Counters may reset and saved up boosters may disappear in the process.

    So let's wait until the new update is out (may take a couple of weeks) and let me know if you still have the issue. 

    Thanks :)




    Are you the most brilliant Diamond Diaries racer? Fame, gold and glory here!
    Win Gold Bars for Blossom Blast here!
    Why Yeti is so happy? Answer and win Gold here! 
  • Jelly JennyJelly Jenny Posts: 1,151 Community Moderator
    Great! We'll check that and hopefully the next update will take care of the issue. Thanks for your patience :)

    And have a Sassy Sunday! :) 

    Are you the most brilliant Diamond Diaries racer? Fame, gold and glory here!
    Win Gold Bars for Blossom Blast here!
    Why Yeti is so happy? Answer and win Gold here! 
  • Jelly JennyJelly Jenny Posts: 1,151 Community Moderator
    I know it's been a bit longer than usual but because of the holidays the release will be delayed a bit. I don't know when exactly the levels are going to come out but fingers crossed it's soon :awesome:


    Are you the most brilliant Diamond Diaries racer? Fame, gold and glory here!
    Win Gold Bars for Blossom Blast here!
    Why Yeti is so happy? Answer and win Gold here! 
  • Jelly JennyJelly Jenny Posts: 1,151 Community Moderator
    Okay, that's great! Thanks for the update @Lim :)

    Keep it Sassy! 


    Are you the most brilliant Diamond Diaries racer? Fame, gold and glory here!
    Win Gold Bars for Blossom Blast here!
    Why Yeti is so happy? Answer and win Gold here! 
  • el_chaskonel_chaskon Posts: 4
    @Lim thanks for the update!!!!!


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