error in the game, help please

el_chaskonel_chaskon Posts: 4
i finish the level 695, but dont change the city.,... still freeze in there.

can somebody helpme?
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Answers

  • LimLim Posts: 154 ✭✭✭
    Hello there!  @el_chaskon ; :)
    Welcome to King Community! :)
    You are amazing Diamond Hunter! Great job!  D 
    Still current max level is 695 right now!
    Of course! We cannot change the city after complete level 695!
    Their team is still working new levels until they will post new episode's levels soon! 
    Maybe they will release 15 new levels or so every two weeks! 
    Happy a SASSY day and happy playing! D  Happy New Year to you! πŸŽ‰πŸŽ‰πŸŽ‰


    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž

    (Diamond Diaries Expert Player)
  • el_chaskonel_chaskon Posts: 4
    edited January 4
    the level count show me 14/15 because that i think was a error ...


  • LimLim Posts: 154 ✭✭✭
    We have same problem too :( but congratulations, you reached all of the levels! :)
    Hello there!  @Jelly_Jenny and @QueenMia
    Can you fix this issue ticket level's counted when last level completed? Thanks! :)
    Happy a SASSY day and happy playing! D

    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • Jelly_JennyJelly_Jenny Posts: 399 Community Moderator
    Hi @el_chaskon and @Lim

    Can you double check that you have the latest game app version, please? 



    The game app version number should be 1.8.0.0

    Thanks :) 

    What is your favorite spot to play Diamond Diaries? Share and vote here
  • LimLim Posts: 154 ✭✭✭
    Thanks for helping! I really check already! @Jelly_Jenny ; :) 
    I play a last level completed when I complete counted ticket! 
    But I reopen this game the ticket is still uncounted! (Example : 14/15 levels on ticket!)
    Have a SASSY day and happy playing! :D 



    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • Jelly_JennyJelly_Jenny Posts: 399 Community Moderator
    Thanks! 

    I double checked iOS and Android devices and can confirm that level 695 is the last level and if you have the game version 1.8.0.0, you have the latest game version. 

    Why you guys have incomplete level cards, I do not know but hopefully it gets sorted out when the next game update is released. Don't worry I'll be sure to double check that with the game team too. Do you also have Auckland as your destination, @Lim

    I wouldn't recommend reinstalling as your Diamond Counters may reset and saved up boosters may disappear in the process.

    So let's wait until the new update is out (may take a couple of weeks) and let me know if you still have the issue. 

    Thanks :)




    What is your favorite spot to play Diamond Diaries? Share and vote here
  • LimLim Posts: 154 ✭✭✭
    Thanks for your information! @Jelly_Jenny :) 
    I have Auckland as my destination too but NOW I have Tokyo is still my destination!  ( Everyone choose different destination )
    I ask you counted ticket is problem only! Just like @el_chaskon 's screenshot show 14/15 levels too!
    Have a SASSY day and happy playing! :D 



    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • Jelly_JennyJelly_Jenny Posts: 399 Community Moderator
    Great! We'll check that and hopefully the next update will take care of the issue. Thanks for your patience :)

    And have a Sassy Sunday! :) 

    What is your favorite spot to play Diamond Diaries? Share and vote here
  • LimLim Posts: 154 ✭✭✭
    Thanks! @Jelly_Jenny :)
    So what about new levels?
    We are still waiting new levels after 2 weeks!
    Have a SASSY day and happy playing too! :D 



    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • Jelly_JennyJelly_Jenny Posts: 399 Community Moderator
    I know it's been a bit longer than usual but because of the holidays the release will be delayed a bit. I don't know when exactly the levels are going to come out but fingers crossed it's soon :awesome:


    What is your favorite spot to play Diamond Diaries? Share and vote here
  • LimLim Posts: 154 ✭✭✭
    edited January 6
    I will waiting for your team are working new levels soon! :)
    Well done! Your team! :)
    Have a SASSY day and happy playing too! D

    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • LimLim Posts: 154 ✭✭✭
    edited January 10
    Hello there! @el_chaskon :) 
    You can play 15 new levels right now after update is ready! :) 
    I hope you are good playing! :)
    Have a SASSY day and happy playing! :D 
     


    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • Jelly_JennyJelly_Jenny Posts: 399 Community Moderator
    Okay, that's great! Thanks for the update @Lim :)

    Keep it Sassy! 


    What is your favorite spot to play Diamond Diaries? Share and vote here
  • LimLim Posts: 154 ✭✭✭
    You are welcome! @Jelly_Jenny :) 
    Have a SASSY day and happy playing! :D  



    πŸ’ŽπŸŒŸLimπŸŒŸπŸ’Ž
    (Diamond Diaries Expert Player)
  • el_chaskonel_chaskon Posts: 4
    @Lim thanks for the update!!!!!


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