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Unable to connect with Facebook

FarfeluFarfelu Posts: 1 New Bee
hello I've never acquired any gold bars in the extra-inning nothing I'm still unable to connect to my Facebook and I've been done doing what support asked me to do unfortunately it hasn't worked so I don't know what's going on I've uninstalled reinstalled it for the fourth time and still am not getting any help when I email support they send me to the community page when I go to the community page they say go to support so it's a back-and-forth thing and actually neither situation is helping me so what can I do my other king games login fine it's just this one and this is one of the best ones that there is so can you please help me to find out why I'm not logged in with my Facebook account login 

Answers

  • LimLim Posts: 6,989 Game Expert
    edited January 26
    Hello! @Farfelu 👋
    Welcome to Sweet King Community! 👑

    Oh! No! Have you still cannot connect to Facebook on any King's Game? 😢

    Don't worry about this problem! 
    Please select your device that you are playing on any King's Game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.) 😉

    Android
    iOS
    Kindle 
    Windows Mobile 
    Windows 10 MS App 

    ⚠️ Note ⚠️
    If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone


    If you have tried all of troubleshooting steps of this problem but it's not worked, don't be worry! You can click on "Contact Us" here. You can find on the bottom of the Community page:

    Then you make sure your email is correct, write your full name. After that, you choose a game is "Diamond Diaries Saga" or "Any King's Game" if you have playing this game or any King's Game and choose the platform such as phone or PC, you choose a topic is "Problem with my game" and subtopic is "Login issue". (Here is my example as below) 👇


    Finally you tell them "Why are you asking your problem with your game" and click on "submit". 

    So you wait for Community Team (but it has taken longer) until their team will answer and help you about this problem while you receive your email. 😊

    I hope this helps! 😉

    By the way, their team don't fix this issues/bugs to players but they will help/answer you and some players about this problem soon. 😉

    And I also give you exciting news on this game if you have playing this game, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊
    So click here with a chance to win Gold bars! 

    ** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

    You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉
    So click here to check another hot news! 📰 Keep your eyes out! 👀

    Have a nice day! ♥️

    💎🌟 Hello! I am Diamond Diaries Expert Player and just like Charlie the bird to help you to solve any levels and problems and Lucy to complete Bernadetta's mission everywhere! 🌟💎

    ✨ Get ready to use your finger to link the charms! Sassy!


  • LimLim Posts: 6,989 Game Expert
    Lim said:
    Hello! @Farfelu 👋
    Welcome to Sweet King Community! 👑

    Oh! No! Have you still cannot connect to Facebook on any King's Game? 😢

    Don't worry about this problem! 
    Please select your device that you are playing on any King's Game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.) 😉

    Android
    iOS
    Kindle 
    Windows Mobile 
    Windows 10 MS App 

    ⚠️ Note ⚠️
    If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone


    If you have tried all of troubleshooting steps of this problem but it's not worked, don't be worry! You can click on "Contact Us" here. You can find on the bottom of the Community page:

    Then you make sure your email is correct, write your full name. After that, you choose a game is "Diamond Diaries Saga" or "Any King's Game" if you have playing this game or any King's Game and choose the platform such as phone or PC, you choose a topic is "Problem with my game" and subtopic is "Login issue". (Here is my example as below) 👇


    Finally you tell them "Why are you asking your problem with your game" and click on "submit". 

    So you wait for Community Team (but it has taken longer) until their team will answer and help you about this problem while you receive your email. 😊

    I hope this helps! 😉

    By the way, their team don't fix this issues/bugs to players but they will help/answer you and some players about this problem soon. 😉

    And I also give you exciting news on this game if you have playing this game, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊
    So click here with a chance to win Gold bars! 

    ** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

    You can also check and don't forget to see another hot news such as contests (join to answer it to chance to win gold bars too (boosters)) and other news! 😉
    So click here to check another hot news! 📰 Keep your eyes out! 👀

    Have a nice day! ♥️
    Hello again! @farfelu 👋

    Have you tried these troubleshooting steps of this problem by Community Team? (If it's not worked, you can click on "Contact Us" on bottom of the Community page.) 

    You can check again to see my answers on previous reply or look on my above quote on this question that I hope this helps. 😉

    Have a SASSY day! ❤️

    💎🌟 Hello! I am Diamond Diaries Expert Player and just like Charlie the bird to help you to solve any levels and problems and Lucy to complete Bernadetta's mission everywhere! 🌟💎

    ✨ Get ready to use your finger to link the charms! Sassy!


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